Tag Archives: VOIP

Sophisticated VoIP Service and Provider Hosting

VoIP – the communication system, providing the transmission of voice signals over the Internet or any other IP-based networks. The signal is transmitted over a communication channel in a digital form and, as a rule, before sending the converted (compressed) in order to remove redundancy.

Voice and video calls through computer networks has become popular throughout the world since the beginning of the XXI century and is now widely used by private users and the corporate sector. The use of IP-telephony systems allows telecom operators to significantly reduce the cost of calls (especially international), and integrate telephony services with the Internet, to provide intelligent services.

VoIP technology realizes the problem and solutions that are using technology to implement PSTN will be more difficult or more expensive. Ability to transmit more than one telephone call within the high-speed telephone connection. Therefore, VoIP technology is used as a simple way to add extra phone line at home or office. Secure calls, with a standardized protocol (such as SRTP). Most of the difficulties to enable secure telephone connections to the traditional telephone lines, such as the digitization of the signal, digital signal transmission, have been solved in the framework of the technology VoIP. It is only necessary to produce a signal encryption and authentication for an existing data stream. Location independence. One need only an Internet connection to connect to your ISP VoIP. For example, call center operators with VoIP-phones can work from any office where there is available an effective fast and stable Internet connection. Available integration with other services via the Internet, including video calls, messaging and data during the conversation, audio conferencing, managing address book and receive information about available is to call other subscribers. Additional phone features – such as routing calls, pop, alternative GSM-roaming and implementation of IVR – easier and cheaper to implement and integrate. The fact that a call is in the same data network as the PC user opens the door to many new opportunities. Portability of telephone numbers (English Mobile number portability, MNP and LNP, Eng. Local Number Portability) – a service that allows its users to keep an existing phone number from one mobile operator to another. Ability to transfer phone numbers depends on the laws of the country. Challenges in IP-telephony system is considered the least cost call routing (LCR, Least Cost Routing system), which is based on the fact that checks the destination of each telephone call as soon as it is made within the network that gives the consumer the lowest price. Therefore, VoIP-solutions are also needed to manage the compatibility of mobile numbers of MNP when routing a voice call. In countries without a central database, such as the UK, it is sometimes necessary to send a request to the GSM-network on which network (which operator) owns the cell phone. Because VoIP is beginning to gain momentum in the market companies through the use of system features a minimal cost call routing, you must provide a certain level of reliability in the management of calls. One of the voip services and hostings are www.voipclub.biz and www.dataclub.biz.

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Rohde & Schwarz Topex Presents Its New Equipment Called Topex Callmebridge

Being permanently preoccupied to improve its products, its services and the technical support provided to its partners, starting with the first of September, Rohde & Schwarz Topex introduces to the worldwide market its new equipment named Topex CallMeBridge Topex CallMeBridge is a high performance audio conference platform which provides meet-me conference service for medium enterprises.

The conference bridge enables secured access to the virtual conference rooms from any telephone device including mobile phone, analogue/digital phones of VoIP terminals. You can create your own virtual meeting room by defining multiple conferences with several participants reaching up a total of 60 users. The maximum number of users can be distributed in a single conference with 60 participants, 3 conferences with 20 participants or any other possible combination. The secured access is enabled through the IVR module which requires the user to insert the conference number and associated conference ID in order to join a certain conference. The IVR enables the name announcement to the current attendants of each user who joins the respective conference

Main Features:

  • PBX transparent for the end user
  • Secured access from anywhere – mobile, VoIP, digital or analogue
  • Identification through conference ID and PIN number
  • Name identification for each participant
  • Name announcement when joining or leaving a conference room
  • Start and end time for each conference
  • Definition of maximum number of participants for each conference
  • Recurrent conferences – daily, weekly, monthly
  • Between 1 and 10 recurrences for a certain conference
  • Automatic verification of a conference PIN number
  • Comprehensive languages for IVR
  • Participants alert with 2 minutes before the conference end time
  • User friendly web based GUI
  • Edit, copy, delete conferences from the web based GUI
  • Web interface filters for existent, expired and all conferences

“By launching this new product, we intended to keep pace with the latest telecommunication technology so that all our customers enjoy more high quality services and better communication experiences.”, declared Mr. Constantin Dumitrescu, Sales and Marketing Director at Rohde & Schwarz Topex.

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IPTV Goes MLM – Triniti Communications Launching HD 1080p IPTV Future Of Television

Triniti Communications International will soon be unveiling Spirit Mobile, our international wireless phone service for both personal and business mobile phone customers that will literally change the way the game is played in the wireless phone service industry! Get Paid Marketing Prepaid Wireless HD 1080p IPTV Future of TV, Voip, Home Phone Service, Broadband Home Security AND High Speed Internet

And shortly behind the release of Spirit Mobile, we will be unveiling our new, revolutionary and exclusive MoIP international calling service called Spirit World that will allow you to make free international calls to 60 plus countries.

Triniti Communications Spirit Mobile’s answer to Verizon’s Motorola Droid and at&t’s Apple iPhone. The NeoIBall 5.75 by NeoI is a revolutionary Google Android-powered, 3G, global GSM/CDMA smartphone designed to give you all the power and sophistication you need for both your personal and business lives. And the best part of it all is that it is Nuclius Ready and well equipped to unlock the magic and power of Nuclius while you are on the go worldwide.

Triniti Communications International will set the new standard for the use of this technology in our lives as we continue to make the constant transition to a completely digital world. Instead of traditional marketing and advertising methods, our Family of Independent Representatives are the voice who will introduce people to Triniti Communications International.

Triniti Communications International the right Network Marketing opportunity coupled with the right products and services mix is the foundation for a virtually indestructible and highly profitable business model that companies who operate under the traditional business model simply cannot compete with.

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3CX Phone System 9 Goes Unified Communications With Video Support

3CX has released version 9 of its popular phone system for Windows. Version 9 is a significant upgrade that adds video support as well as enterprise features such as the ability to monitor remote PBX installations via 3CX Assistant and automatic remote installation and configuration of 3CXPhone and 3CX Assistant.

“3CX Phone System 9 is now a complete Unified Communications solution –We have added standards based video and support for smartphones as clients. At the same time we have added key enterprise features that widen 3CX’s appeal to larger companies”

“3CX continues to take market share and now has over 20,000 server installations worldwide. I expect that with v9 this number will grow dramatically.”

Video support
V9 allows single click set-up of video calls with other 3CXPhone users or with standards based video phones such as from Xlite, Yealink or Grandstream.

Android smartphone support
3CX v9 allows Android smartphone users to make and receive calls from anywhere using their extension. Android users just download the 3CXPhone for Android softphone and configure it to use their 3CX Phone System account.

Provisioning of 3CXphone and 3CX Assistant
Deploying and administering 3CXPhone and 3CX Assistant installations is now much easier via the provisioning feature. Phone System users can install the client apps by clicking on an HTTP link which will automatically install and configure them. Changes to the configuration, as well as software updates are automatically pushed out to the clients.

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3CX receives Unified Communications Magazine 2009 Product of the Year Award

3CX announced today that Technology Marketing Corporation (TMC®) has named 3CX Phone System for Windows as a recipient of its 2009 Unified Communications magazine Product of the Year Award.

Nick Galea, CEO, 3CX says “3CX excels at building an easy to use and easy to manageunified communications platform for any size business. We are delighted that the 3CX Phone System for Windows has been recognized for the unique unified communications capabilities and was awarded for the 2009 Product of the year Award for two consecutive years.”

3CX Phone System for Windows is a revolutionary IP PBX that delivers unified communications technology by merging voice and data networks, allowing businesses to simplify real time delivery of information and ensure ease of use.

With 3CX IP PBX, collaboration between co-workers is made easier and cooperation with business partners and clients becomes more direct; even when the parties are not located in the same place.

“It is an honor to grant 3CX with a 2009 Product of the Year Award for their 3CX Phone System. 3CX has proven their dedication to quality and excellence while supporting the needs in the marketplace,” stated Rich Tehrani, CEO, TMC. “We look forward to seeing continued advancement in technology solutions from 3CX in the future.”

A complete list of Product of the Year Award winners will be published in the March/April 2010 issue of Unified Communications magazine, www.uc-mag.com.

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DNA Cellular Going Global

DNA Cellular and Data Network Affiliate have partnered with Chris Greco, The King of Wireless Activation. The DNA Partnership will take DNA to go beyond its recent accomplishment of becoming one of the fastest growing companies in the world, bringing in a staggering 100,000+ Independent Distributors in 60 Days. Industry leaders have taken notice and have approached to get partnerships with DNA.

DNA will launch simultaneously in the US and 60+ countries worldwide. Using Technology, save up to 95% of the cost of Telecom today. No Credit Check, No Contracts DNA & Chris Greco the Guru of the cell phone industry will make history with Unlimited Talk & Text for $10 Monthly. Chris Said to D.N.A. “Lets rock the Cellular World with (BEP) Beat everyones Prices and let’s start with Unlimited Talk & Text for $10 Monthly.

Chris give DNA a $10 Monthly Product to sell but DNA can give the field $4 of the $10 This means on this simple $10 Monthly Product DNA will be able to pay out a RESIDUAL $2 monthly to ALL Affiliates and a .20 cent monthly residual over ride to all PRO Affiliates up to TEN LEVELS of Customers. We will be able to offer service to the world, with more options for consumers from day one of our global launch. I-phone users $79.99 per month flat rates. Wow that’s %50 off current cost Family plans for $109 with unlimited talk, text and web.

Free phones with the unlimited text and talk plans (Samsung flip and LGVX 6100 phones). You will be able to tether your phone. Can port phone numbers from any carrier with the exception of China. China would have to get new numbers. Will be able to buy US airtime to send back to friends and family in other countries @ 8 to 20 percent less than the country they are in offer. GSM phones have to be unlocked.

DNA will have over 211 brick and mortar stores that you will be able to utilize for recruiting, obtain services and as a fulfillment center. You can just go to your local DNA store to get help and not have to fool with support tickets like other mlm companies. We will beat everyone in the mlm and retail industry. We will also offer a $19.99 plan for the disabled hearing impaired that gives them unlimited text, email and web. Can you say WOW? We care about you as a distributor, affiliate and customer. We will be the Walmart of the Internet. You will see DNA cellular stores popping up all over the world. Join my team today to position yourself. It’s FREE to join.

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Lotus Racing Formula 1 Communications Accelerate With 3CX

Lotus Racing and 3CX announce that, 3CX has been appointed as technical supplier and that Lotus Racing has installed 3CX Phone System in its technical centre and mobile race track operations. The popular VoIP PBX system will be used for each F1 race around the globe – providing the vital comms link between Norfolk HQ and the track team. Commenting on this alliance, Lotus Racing Head of IT Bill Peters said “We needed a state of the art PBX that would deliver unified communications and high quality voice across the globe. 3CX and Lotus Racing clearly share the same ethos of excellence and success, with a winning attitude.”

Lotus Racing Formula 1 Communications Accelerate With 3CX

3CX Phone System Enterprise Edition 8 was implemented last month at the Technical Centre in Hingham, Norfolk with 1 Patton ISDN E1 gateway, VoIP Unlimited trunks and 130 Cisco SPA phones. Nick Galea, CEO of 3CX felt privileged to be selected by Lotus Racing. “It’s a team with a long heritage of success and technical innovation in a sport which depends so much on technology and reliability. We’ve built reliability into the core of 3CX and to receive acknowledgment f r o m Lotus Racing is a great accolade for the 3CX Team.” Although there are many benefits to implementing 3CX Phone System, the top paybacks for Lotus were seen as follows:

  • Mobility: 3CX Voip technology enables staff to work remotely around the globe. Remote extensions trackside enables the racing crew to talk to each other irrespective of their location. The MyPhone portal makes it easy for each employee to configure rules on how calls were to be treated and routed.
  • Manageability: Extensions and phone lines can be added on-the-go with a few clicks and the phone system can be backed up like any other windows application.
  • Savings: A large proportion of Lotus’ phone traffic is now sent over inter-company VoIP circuits thereby considerably reducing high mobile phone costs and prohibitive roaming charges.
  • Unified Messaging: Employees have easy desktop call control and can contact colleagues and transfer calls with a click of a button. Voice mail and faxes are delivered to the users email inbox.

A case study on the 3CX installation at Lotus Racing can be found here3CX is a perfect match for the young and up & coming Lotus Racing team. In the world of telephony, 3CX is also head-to-head with long established names in the business. The 3CX brand is powering ahead with its high tech engineering that provides cutting edge functionality at low cost. About Lotus Racing Lotus Racing is one of the three new teams competing in the 2010 Formula One™ World Championship. The team is headed up by Team Principal Tony Fernandes and Chief Technical Officer Mike Gascoyne with Finland’s Heikki Kovalainen and Italy’s Jarno Trulli as drivers. The team is based in Norfolk, UK and recently enjoyed a dream start to its racing life, with both cars being clssified in the opening round of the 2010 season in Bahrain, a mere six months after receiving their entry into this years championship. For more info visit: http://www.lotusracing.my. About 3CX 3CX is the developer of 3CX Phone System – an open standards unified communications platform for Windows that works with standard SIP phones and replaces a proprietary PBX. 3CX is more manageable and can deliver substantial cost savings besides increasing productivity. 3CX Phone System for Windows, has earned Windows Server Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong.

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Spitfire And 3CX Offer Channel Complete SIP Solution

Spitfire, the leading Internet Telephony Service Provider, has completed full Interoperability testing with 3CX and agreed to promote 3CX to Spitfire’s 200 strong partner channel. Spitfire has become a 3CX Supported SIP Trunk provider, with Spitfire SIP Trunk configuration built into the latest release of 3CX software, and support for Spitfire SIP Trunks being available from 3CX’s global technical support center.

Spitfire presented 3CX to its partner channel in a joint seminar for Spitfire Partners at the end of January 2010, to promote the benefits of the 3CX IP phone system using Spitfire SIP trunks. In addition to this 3CX is holding two fully subscribed training days exclusively for Spitfire Partners at their training center in Kingston-upon-Thames.

The 3CX phone system is a Windows based IP PBX that replaces a proprietary hardware PBX. 3CX’s IP phone system has been developed specifically for Microsoft Windows and is based on the SIP standard.

Spitfire’s Partner Service provides a wide range of telecoms support for IT support companies and VARs looking to move into voice. This includes overviews on an introduction to telecoms, third level support and access to Spitfire’s Wholesale Line Rental and SIP products.

Nick Goodenough, Spitfire’s Partner Service Manager says, “Our aim is to help IT companies that wish to move into voice take the initial steps. IT resellers have great relationships with their clients and are on site on a regular basis. They should consider providing voice as delivering and supporting another application on the LAN. Spitfire’s role is to provide our IT Partners with the service wrap and products to give them the confidence to provide voice services with our support. Spitfire offers over 20 years experience in the voice market and is now a leader in SIP Trunks, VoIP and business Internet connectivity, so we offer the complete package to support IT companies moving into voice”.

For 3CX Stephen Corrigan, EMEA Country Manager said, “We are extremely pleased to be working with Spitfire to promote our leading Windows based phone system to their 200 partners in the IT channel. There is perfect synergy between the 3CX IP phone system and Spitfire’s highly resilient SIP Trunk solution. We anticipate that Spitfire’s Channel of IT support companies and data VARs that want to deliver voice solutions to their customers, will find 3CX and Spitfire an irresistible combination.”

Spitfire’s SIP Trunking is designed as an ISDN30e and ISDN2e replacement and typically offers business quality secure telephony at up to 50 percent less than the installation and monthly rental cost of an equivalent ISDN service. As one of the only ISPs and fixed line operators to offer a SIP Trunk service, Spitfire offers a complete end-to-end SIP service via its own IP and TDM infrastructure. Spitfire can provide a direct connection between the customers’ premises and Spitfire’s core network over the UK’s widest range of SDSL, ADSL or Ethernet circuits.

As an Interconnected Fixed Line Operator and one of only 29 CPS Operators in the UK, Spitfire also has number ranges on all UK dialing codes, together with non-geographic number ranges, allowing them to provide one of the only fully integrated SIP services available today, delivering a genuine ISDN30e replacement.

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Certified Interoperability Between 3CX’s Popular PBX For Windows And Beronet’s Berofix Voip Gateways Guarantees Customers’ Piece Of Mind

3CX – developer of the popular software PBX for Windows – 3CX Phone System, and Beronet – an industry leader in VoIP gateway equipment – announced today a strategic technology partnership that pairs 3CX’s software-based IP-PBX with Berofix VoIP gateways.

Certified Interoperability Between 3CX's Popular PBX For Windows And Beronet's Berofix Voip Gateways Guarantees Customers' Piece Of Mind

The partnership ensures that both companies will commit to do ongoing interoperability testing, ensuring that customers can buy best of breed VoIP software and hardware, yet still be assured of an end to end solution supported by both vendors.

The IP PBX and VOIP Gateway certified interoperability allows companies to immediately realize the cost-saving benefits of VoIP, whilst utilizing existing ISDN lines and thus enabling a gradual transition to VoIP. The Berofix VoIP Gateways are available as add in cards or as separate stand alone units. In both cases they fully support virtualized environments and do not require operating system drivers. The range starts with 4S0 (4BRI) and goes up to 4E1 connections. The cards can be upgraded allowing the customer full flexibility. A GSM and Analog interface module is in development. Selected 3CX and Beronet distributors will be offering special bundle pricing.

“We are very pleased to cooperate with Beronet,” said Nick Galea, CEO of 3CX. “Berofix VOIP Gateways are well-designed, competitively priced and highly scale able. They work perfectly with 3CX and thus resellers can deploy the solution with confidence, knowing they will be fully supported by both Beronet and 3CX.”

”We are honored to be working with 3CX” said Thomas Haeger, CEO of Beronet. “3CX Phone System for Windows is an innovative and reliable PBX with significant market share. We are very pleased that 3CX, the market leader in Windows PBX, has chosen Beronet for their certification program. Beronet & 3CX distributors such as VoIPon and VoIPango have also announced special bundle prices. More information about the VoIPon bundles here. Please contact VoIPango for bundle pricing.

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3CXPhone 4 Delivers Free Softphone In Smartphone Look

3CX today announced a new version of its popular free VoIP softphone for Windows, 3CXPhone 4.0. 3CXPhone 4.0 sports an all new interface that should be familiar to millions of users the world over. Similar in look and feel to popular smart-phones, users will be able to make and receive calls without requiring any training.

3CXPhone 4 Delivers Free Softphone In Smartphone Look

“3CXPhone is a great VoIP phone for businesses. It’s easy to deploy and manage for network administrators. Users will love it for its cool look and intuitive interface.” Said Nick Galea, 3CX CEO.

Completely free
3CXPhone is provided completely free of charge to individuals and organizations including commercial entities. All features (including call transfer) are enabled. This makes it easy for companies to deploy it on any Windows desktop without having to worry about cost or licensing hassles.

Remote extensions are easy with the 3CX Tunnel
3CXPhone can easily be configured as a remote extension, allowing users away from the office to easily connect to the corporate phone system. The unique tunnel feature proxies all SIP & RTP traffic over a single port and makes firewall and NAT configuration a breeze. It is also possible to configure it as a remote extension using ‘direct SIP’.

“The soft-phone is becoming a serious ‘IP phone option’ for businesses. They are easy to manage, save on electricity and administration. 3CXPhone is free of charge and is also very easy to setup as a remote extension, allowing users to connect into the company phone system from wherever they are” said Nick Galea, 3CX CEO.

3CXPhone 4 is international
3CXPhone 4 is available in several languages. Besides English, it is also available in German, Italian, Spanish, Chinese, Portuguese, Romanian, Russian and very soon in French.

3CX Phone – key features:

  • Choose from several popular phone interfaces
  • Supports multiple SIP profiles
  • Shows personal call log/history
  • FREE – no license fees
  • Supports G.711, GSM, iLBC and Speex codecs
  • STUN support for NAT/firewall traversal
  • Installation provided as MSI for easy deployment
  • Works with 3CX Phone System, Asterisk and popular VoIP providers
  • Supports Plantronics headsets
  • Environmentally friendly

More information and download More information about 3CXPhone 4 can be found on its product page. A dedicated user to user support forum is available here. 3CXPhone 4 can be downloaded directly from here: http://www.3cx.com/downloads/3CXPhone4.msi.

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MigraX To Distribute 3CX In Sweden To Its Reseller Channel And Offer Special PBX Bundles

3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with MigraX AB (www.migrax.se), a leading distributor of networking equipment in Sweden.

As an introductory offer, MigraX and 3CX will be offering special bundles of the 3CX Phone System and Grandstream hardware, which will translate into discounts of up to 30%.

MigraX distributes Voice over IP (VoIP), IP-telephony, secure firewalls and network security solutions among other products in Sweden. The company has now agreed to make 3CX a part of their commitment to high quality. That’s because MigraX finds the unique 3CX product to be one of the best solutions on the market when it comes to functionality, price and performance.

Lasse Larsson, the CEO of MigraX AB, said: “3CX is the rising star of the VoIP PBX market and we are excited to be able to distribute their products. 3CX offers an easy to use and cost effective solution that saves companies money and increases their productivity”.

MigraX has a strong expertise in VoIP and so is well placed to recommend 3CX in such glowing terms. 3CX stands out from the competition because it is a special software-based IP PBX which can replace a traditional hardware-based PBX.

About MigraX:

MigraX AB distributes IP-telephony, Voice over IP and network security solutions to more than 300 resellers across Sweden.

About 3CX:

3CX is an international developer of telecommunications software, headquartered in Europe with international offices in locations around the world including the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner which is backed by an experienced management and development team. The 3CX Phone System for Windows product has earned Windows Server 2003 Certification and received numerous awards. These include the Communications Solutions 2007 Award, the Windowsnetworking.com Gold Award, the Windows IT Pro magazine 2008 Editor’s Best Award. Computer Shopper Magazine also recognised the company’s commitment to innovation and quality with a Best Buy Award. Visit www.3cx.com for more information.

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3CX Voice Application Designer Allows Building Of Powerful Voice Solutions With Point And Click Ease

3CX today announced the availability of 3CX Voice Application Designer (VAD), a tool that allows companies to easily create powerful voice based solutions that automate everyday business processes and thus save time and improve customer service. Until now, building Voice Applications required code and therefore was a complex and expensive task.

By replacing code with drag and drop, the whole process of designing, deploying and testing a voice application has been immensely simplified and is now within reach for many more businesses. For example, 3CX VAD can create a voice application that queries the caller for a customer number, then validates this number against a database and routes the call based on customer type. A repetitive task can be eliminated and valuable agent time is freed up which accelerates the process of helping a customer.

How it works

3CX VAD itself is a graphical tool that allows you to put together the various components/decisions of a voice application by dragging and dropping ‘building blocks’. To create menus with caller options and actions, a user just drags one or more building blocks onto the design window and configures them accordingly. Once done, 3CX VAD outputs a VXML script that can be deployed on 3CX Phone System for Windows.

Ready Application Building blocks

3CX VAD comes out of the box with a s e l e c t i o n of components or ‘building blocks’ that can be used in an application. Some of these building blocks include: Playback, User input, Record, Disconnect, Transfer, Database Access, Send Email, File management, Code execution, Web interaction, Socket client and more. With the inbuilt debugger, a user can troubleshoot a voice application by stepping through the application.

Availability & pricing

A Free edition is available with a reduced s e t of Application Building blocks. The commercial edition of 3CX VAD is available at an introductory price of  1495 euros or $1995. In addition, upgrade insurance is available for a nominal fee of 1 euro / 1$ until year end. 3CX VAD can be downloaded here:
http://www.3cx.com/downloads/3CXVAD2.msi.

The manual is available at this link: 
http://www.3cx.com/manual/3CXVADManual2.pdf
.

Evaluation / Community support is available through the dedicated 3CX VAD forums at:http://www.3cx.com/forums/3cx-voice-application-designer-vad-27/

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RE/MAX Saves More Than $80,000 By Switching To 3CX

The RE/MAX Eastside Brokers Inc. and RE/MAX Metro Realty Inc. brokerages have just switched their telephony provider to 3CX and are reaping the benefits of a streamlined phone system for Windows which was inexpensive and easy to install.

RE/MAX provides training and technology to real estate agents via two offices and hundreds of staff spread across the Pacific North West. As these award-winning brokerages deal with up to 50 simultaneous calls from clients as well as 400 DID’s, they needed a sophisticated yet easy-to-use VoIP PBX system which would deliver value for money in a recession stricken economy.

After searching for quotes from many different companies and software providers, RE/MAX IT manager Dustin T. Adam found that using 3CX could make the company a massive annual saving of $20,000. This was on top of the even greater one-off installation saving conservatively estimated at $80,000.

Dustin said: “I started looking for a replacement to our aging telecommunications infrastructure and, like all good managers doing research, received quotes from a number of different companies and vendors.

“The average price for a replacement infrastructure, including all the desk phones, was nearly $100,000 or more. Doing most of the design and implementation myself along with Summit Services, a 3CX Premium partner, that cost was somewhere around $20,000. It didn’t take a rocket scientist to work out which was the better option.”

3CX is an excellent choice for SMB clients in these difficult economic times because it provides a number of different cost savings. For instance, RE/MAX was able to cut costs by unifying the phone systems for its two offices in Bellevue and Seattle. Another advantage of 3CX was increased mobility as the system allows RE/MAX staff to do business at all hours of the day and in any location.

3CX also saves on administration time as only one system needs to be administered and no third party is required for programming purposes. Neither will it be expensive to further expand the system in future by adding extra phones lines. With 3CX the process is much easier than traditional or proprietary PBX.

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3CX Phone System Gets Chatty With Instant Messaging Feature

3CX today announced a new version of its popular VoIP PBX for Windows, 3CX Phone System v8.0. With the new instant messaging feature, 3CX Phone System becomes a complete VoIP Unified Communications Solution. Other new features include improved IP phone management & provisioning, integrated soft phone, find me follow me and support for the new low cost Cisco SMB phones. 3CX has also expanded its PSTN connectivity options by supporting the new low cost Berofix cards.

“3CX Phone System has gone from strength to strength – it’s now installed in more then 10,000 companies worldwide and version 8 can scale up to 512 simultaneous calls and 2000+ extensions on a single server. The new version increases employee productivity and at the same time reduces TCO because of its easy administration.” said Nick Galea, 3CX CEO “Customers already report significant savings, and with support for lower cost VoIP gateways and the prices of IP phones coming done, ROI will accelerate even further.”

Full CRM integration

Version 8 now includes full integration with Microsoft Outlook & Salesforce.com. Users of the system can automatically launch calls from Outlook without having to enter the number on the phone. All calls are automatically logged for better reporting. Inbound calls can automatically be matched to a customer record based on caller ID.

Improved 3CX Assistant

The 3CX Assistant, a Windows utility that allows desktop call control and shows presence of other users, now includes the ability to trigger recording of a phone call, as well as an integrated corporate and personal phonebook for each launching of calls. It also features an integrated soft phone, and can be used from remote locations.

Improved Call Center features

3CX now boasts advanced Call center features at a fraction of the price of traditional PBX solutions. A ‘Call Barge-in’ feature allows supervisors to literally barge in to calls. A prioritized Hunt Queue strategy allows the order to be determined in which calls should be distributed to agents. With this queue strategy it is possible to do skills based routing. A ‘ring all’ queue strategy was also added.

Mobility

Additional mobility features have been added. Calls forwarded to a mobile can be sent to company voice mail if not answered or refused by the callee, making the call forwarding feature more practical. In addition the web based MyPhone user Portal was extended to include new pages for Outbound/Inbound/Missed calls. The MyPhone portal now also includes a new, easier to use, Call Forwarding interface, as well as an extension monitoring page. Presence of other users, as well as key extension settings, can now be monitored from anywhere in the world and from any operating system!

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Euphonix Chooses 3CX Phone System & Polycom Phones As Best Of Breed VoIP PBX Solution

Euphonix, a leading manufacturer of large-format digital audio consoles, media controllers, and peripherals, has provided customers worldwide with trusted broadcast, post, live sound, and music production solutions for over 20 years. As a leader in their audio industry, Euphonix employees value high quality, high definition communications. So when it came to replacing their outdated telephone system, the Euphonix IT team turned to 3CX and Polycom, Inc. [Nasdaq: PLCM] for a state-of-the-art VoIP PBX system.

Tasked with the modernization of the Euphonix phone system, Euphonix’s Director of IT, Andor Izsak, found the offerings of traditional PBX vendors to be cost prohibitive and limited, forcing Izsak to find an alternative.

Izsak began researching IP PBX solutions and quickly realized he did not have the time for an open source Linux solution, where support, timely updates and ongoing product development may be an issue. He required a solution that could run on Microsoft Windows and had tight Windows integration

“I came upon 3CX, downloaded the free software package and was very pleasantly surprised by how quickly and easily I was able to s e t up a small home phone network,” recounts Izsak. “I started talking with 3CX and s e t t l e d on the enterprise package with two years of support. Within a week and a half, I had the basic functionality of the old systems replicated at the new site. Not only was the roll out simple and fast, we saved a substantial amount of money going with 3CX.”


About 3CX

3CX is the market leader in Windows VoIP PBX software. Its product, 3CX Phone System for Windows, has earned Windows Server Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine. 3CX has offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. For more information visit www.3cx.com.

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3CX Today Announced That It Has Released 3CX Gateway For Skype

3CX today announced that it has released 3CX Gateway for Skype, which allows VoIP Phone System users to receive and make SKYPE™ Calls company-wide.

3CX Today Announced That It Has Released 3CX Gateway For Skype

3CX Gateway for Skype is software based and will run on a non dedicated Windows System and on the same computer as 3CX Phone System. It is a free add-on for 3CX Phone System users, including those using the free edition. 3CX Gateway for Skype integrates Skype™ calls seamlessly into the phone system, allowing inbound Skype™calls to be forwarded to call queues, ring groups, IVR, Voice applications and more.

“3CX Gateway for Skype allows companies to save significantly by using Skype for outbound calls. More-over, users can redirect calls to Skype™ numbers when out of the office and leverage Skype clients on iPhone and Windows mobile.” Said Nick Galea, 3CX CEO.

“A Skype™ account can also be published on the website so that customers can call the company free of charge. Skype™ calls will be channeled through the company phone system just as any other call and be forwarded to regular call queues. This can be significant competitive advantage for many web based businesses” continued Nick Galea.

Features

  • Completely software based, no need for a separate box
  • Full support for inbound and outbound Skype™ calling
  • Ability to specify a master account, which will transfer incoming
  • Calls to other Skype accounts and so keep the main Skype account free for calls
  • Supports latest versions of Skype™ client
  • Quickly add additional Skype accounts from the 3CX interface
  • Shows credit available for each Skype account
  • Automatic call logging

Obtaining 3CX Gateway for Skype

3CX Gateway for Skype can be downloaded from here. A detailed configuration guide is available here.

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Why a Windows based PBX trumps a Linux based appliance or proprietary PBX

3CX releases a Whitepaper explaining the benefits of a windows based phone system over a Linux based appliance or “VoIP enabled” proprietary PBX

Companies planning to take advantage of cost savings and productivity increases achieved by using VoIP face a difficult decision what PBX solution to choose. Amongst the options are a Windows based software solution, a Linux based black box style appliance or a “VoIP enabled” proprietary PBX. The whitepaper released today by 3CX titled ‘The top 10 advantages of a Windows based PBX’ details the key benefits of a Windows phone system and explains why customers should shy away from yet another black box solution.

“A Windows based PBX solution is by far the best choice for any company that relies on Windows networks & servers. Hiding the complexity of a Linux based PBX solution in a dedicated appliance or Linux distribution is only a short term solution that will result in a much higher TCO (Total Cost of Ownership) over time. Furthermore, companies will not be able to take full advantage of VoIP and Unified communications because integration possibilities with existing Windows applications will be limited”, said Nick Galea, 3CX.

“VoIP enabled” proprietary PBXs provide only limited VoIP support and because in most cases they do not adhere to the open SIP standard, customers will be limited in choice of phones, VoIP services and gateway hardware and will not be able to get the full benefit of the VoIP ‘revolution’.

The whitepaper is available in PDF format from this location: http://www.3cx.com/voip-articles/whitepaper.pdf

Accompanying the whitepaper is a Youtube video presentation highlighting the key points, available here.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, theWindows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality.

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New 3CX Voip Phone System For Hotels Slashes Phone Bills Using Voip And Eliminates PBX Maintenance And Expansion Costs

3CX announced today the availability of 3CX Phone System Hotel module, which allows Hotels to replace aging and expensive Hotel PBXs f r o m Mitel, Alcatel, Siemens and others with 3CX Phone System for Windows, a modern software based VoIP IP PBX. The 3CX Hotel module adds important hospitality functions such as support for Check IN/OUT, DND, Room status and Wake up calls. It integrates with leading Hotel Software / Property Management Systems.

“Traditional Hotel PBX vendors have charged a hefty premium for their ability to perform hotel related functions” said Nick Galea, CEO of 3CX. “3CX costs a fraction of a comparable hotel PBX and in addition halves the hotel’s phone bill by allowing the use of VoIP”

Hotels can eliminate Lease Payments

Hotels paying high monthly lease payments for their current PBX can drastically reduce their monthly operating cost by replacing it with 3CX. The cost of outright purchase of 3CX is so low that hotels can earn back the investment in just a few months. Coupled with drastic reductions in the phone bill, 3CX can be an important part of reducing operating costs in these times of economic crisis.

Re use analog phones

Existing Analog phones in the rooms can easily be re-used with the use of low cost FXS gateways, further reducing the initial investment cost. Re-using analog phones also means there is no need to re-wire – existing analog phone points can continue to be used. IP Phones can be used only where it matters – for example in reception. Re-using analog phones also helps the environment by reducing unnecessary brown good wastage.

Wide range of Hotel Software/ Property Management Systems supported

3CX Phone System integrates with leading Hotel Software / Property Management Systems via several interfaces, including Legacy PBX emulation, the Fidelio FIAS protocol as well as support for Comtrol’s Lodging Link middle ware. Other interfaces are easily implemented and available on request. A subset of supported PMS systems includes Agilysys, Autoclerk, Cenium, Maestro for Northwind, Fidelity Hotel Management Systemm, Micros Opera, Brilliant Hotelsoftware, CMS Hospitality Guestcentrix, ResortSuite, Gracesoft, Hotec Expert Hotelier Suite, Hotel Concept, WebPMS, Atrium INN client server systems, HSS Hotel Software Systems, Innfinity software systems and InnRoad. A complete list is available here.

3CX Phone System Hotel module is available immediately and starts at €750/$895. More information is available here. An example costing to determine ROI can be found here.

 

 

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with localized information available in various languages. For more information, visit www.3cx.com and the 3CX blog.

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New 3CX Assistant For 3CX Phone System Offers One-Click Call Transfer, Call Parking, Call Divert, Presence And More

3CX today announced the availability of 3CX Phone System for Windows 7.1, which includes 3CX Assistant, a desktop utility that drastically improves phone usability and user productivity. 3CX Assistant offers extension users an easy way to transfer, divert, launch or park calls – via “drag and drop” rather then via a cryptic phone interface. In addition 3CX Assistant offers unified communications features such as extension status (presence) of other users and Call Queue information.

“3CX Assistant makes it much easier to take advantage of Phone System features” said Nick Galea, 3CX CEO. “Rather then learn cryptic phone dial codes, users can use their mouse and a familiar Windows GUI”.

Works with ANY phone including ANALOG phones.

3CX Assistant works in tandem with an existing phone, be it an IP phone, a soft phone, or even an ANALOG phone and thus delivers the benefits of VoIP and Unified communications to all. In fact, re-using analog phones via low cost FXS gateways is now more attractive and can drastically lower the investment cost in a new VoIP Phone System.

3CX Assistant features at a glance

  • Transfer, Divert or Park calls with a mouse click or via “Drag and Drop”
  • See status of other extensions and avoid “Telephone Tag”
  • Notification upon receiving a new voice mail message
  • View number of callers in a Queue
  • Pick – up calls waiting in the Queue
  • See which agents are logged on or on a call
  • Login/Logout to/from Queues
  • Set user status to away/available

3CX Phone System 7.1 has an easy to use rights system that allows granular configuration of who can see what call information and perform which call operations.

Other 7.1 features

Besides the 3CX Assistant, 3CX Phone System has gained several other important features:

  • A new built in Call Reporter with many new reports including Call Queue and Agent Reports
  • A CDR service that can output Call Data Records in any format
  • Improved default security and installation
  • Compatibility with Microsoft Small Business Server 2003 and 2008

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with localized information available in various languages. For more information, visit www.3cx.com.

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ENENSYS To Showcase Advance Solution For Mobile DTV, DigitalTerrestrial TV, And Its Latest Innovative Digital TV Test & Measurement Products At NAB 2009 In Las Vegas

From 20th to 23rd April, ENENSYS will be present at NAB Show in Las Vegas, Nevada, US, at Booth SU10805.

ENENSYS will unveil its latest digital TV offering:

  • Complete and multi-standard Broadcast Mobile TV solution; this solution is one of the most complete, reliable and innovative solution on the market which is already commercially deployed. From transcoding to the delivery of digital TV including IP encapsulation / multiplexing, this solution offers innovative features (Statistical multiplexing, bandwidth optimization, regionalization, …). After successful DVB-H commercial deployment, the ENENSYS Mobile TV solution is ready for ATSC-MH.
  • End-to-end Single Frequency Network solution; ENENSYS keeps on improving its SFN solution (from MIP insertion to broadcast delivery) to sustain its leadership position for delivering digital TV content over Single Frequency Networks and helping network operator to cope with SFN constraints.
  • Latest IP gateway supporting the delivery of digital TV over DVB, ATSC, ATSC MH and DAB/DMB networks and supporting SFN and DTS characteristics,
  • Its innovative Digital TV test and monitoring products: the monitoring probe for QoS network measurement (real-time monitoring and long term performance analysis), and its latest version of pocket size (DiviCatch) digital tv analyzer for lab and deployment network in depth analyzing.

Do not miss the demonstration on our booth of our DVB-T2 LabMod featuring high grate DVB-T2 modulation and dedicated signal generator for live transmission, field test operation, R&D or factory test measurement.

ENENSYS product manager Laurent ROUL will also take part in the Broadcast Engineering Conference planned on Wednesday 22nd April, from 2 to 6:00 pm for a presentation about DVB-T2. This conference will consider a global deployment of DVB-T2 standard and will point out the aspects which have to be carefully taken into account demonstrating ENENSYS expertise in the latest Broadcast standards.

About ENENSYS Technologies SA
ENENSYS Technologies has years of experience in the design and manufacturing of Digital TV transmission systems. Offer ranges from Mobile TV, Digital Terrestrial TV, IP Distribution to Test & Monitoring solutions, with high grade services and trainings. Covered standards include DVB-H, T-DMB, DVB-T, DVB-T2, DTMB, Digital Cable, …

ENENSYS has over 200 customers in 50 countries. Customers are Broadcast & Network Operators, Telcos, Chipset Vendors, Receivers Manufacturers and Global System Integrators. Headquartered in Rennes, France, in the heart of the European Digital Broadcast Cluster, ENENSYS is a public company listed on Euronext Paris Stock Exchange (FR0010286252 – MLENS). For more information, please visit www.enensys.com.

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