Tag Archives: Voicemail

DirectDROP Voicemail Delivers Pre-Recorded Voice Messages – Without Ringing The Phone

Today VoAPPs announced the availability of DirectDROP Voicemail, a hosted service that drops pre-recorded messages straight into someone’s voice mailbox – without ringing the phone.

DirectDROP Voicemail Delivers Pre-Recorded Voice Messages - Without Ringing The Phone

Designed for the commercial outbound messaging market, DirectDROP Voicemail delivers pre-recorded voice messages to scores of recipients at the press of a button. DirectDROP works on any network (mobile or landline) and on any service plan (prepaid, postpaid, or monthly subscriptions). It is compatible with both residential landline telephones and with any mobile handset (feature phones, smartphones, iPhone, etc.). Plus, DirectDROP utilizes voicemail so it offers more reach than other commonly used outbound messaging tools like text and email. In fact, almost all US mobile service plans include voicemail and the penetration of voicemail is nearly 34% for residential phones. That means there are over 300 million voice mailboxes in the US, reaching over 98% of US telephone users over 15 years old.

“The universal nature of DirectDROP makes it perfect for getting a company’s message across” says David King, President of VoAPPs. “Whether it’s an appointment reminder, a flight update or a political campaign call, now outbound messaging users can avoid the customer tension created by an ill-timed phone call.” With DirectDROP Voicemail, companies can send pre-recorded updates, reminders and other timely information directly to their customer’s voice mailbox. Since the voice message bypasses the customer and goes straight to voicemail, it doesn’t ring their phone or leave a missed call indicator.

With DirectDROP Voicemail, the recipient gets a message waiting indicator and then, when they check their voicemail, the DirectDROP voicemail is there waiting for them. They can listen to it, replay it, save it, delete it and manage the voice message just like any other voicemail – it just didn’t ring their phone!

Via EPR Network
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BT Plans Communication Integration To Reduce Mobile Costs For Small Businesses

BT has announced plans to integrate the BlackBerry Mobile Voice System (MVS) technology from Research In Motion (RIM) with BT Communications Complete (based on the Cisco Unified Communications 500 Series platform).

The planned new offering will enable BlackBerry smartphone users to take advantage of Wi-Fi networks in the office for voice calls. The solution enables users to switch from Wi-Fi to cellular networks, even in mid-call, allowing small to medium-sized business to reduce mobile airtime costs and be more productive.

Business users will be able to enjoy all the out-of-the-office conveniences of their BlackBerry smartphone – access to contacts, calls, applications and email anywhere – when they are in the office, but without the usually higher mobile airtime costs.

With features like a single voicemail box, the development will also eliminate the time wasted listening to and answering messages on multiple voicemails – making users easier to contact and potentially giving them quicker response times to customers and colleagues’ queries.

Users can choose to be contacted using just one number and, by incorporating BT’s One Plan Plus into BT Communications Complete, firms can make intra-company calls (including mobile calls) without incurring call-forwarding charges.

“The solution will enable the delivery of unified communications tools for small to medium-sized businesses, which previously only benefited larger firms,” said Bill Murphy, managing director, BT Business. “Technologies that better integrate key business processes, reduce costs and keep workers in touch with customers regardless of location, help firms to operate more effectively and to be in better shape for the upturn when it comes.”

“Small and medium-sized businesses have the same concerns as all of us – driving down costs and delivering a better customer experience. Unified communications can support those two objectives. The new service will bring together the strengths of all three companies – Cisco, BT and RIM – to deliver a great offer for companies of all sizes,” said Rick Moran, vice president of marketing, Cisco.

About BT
BT is one of the world’s leading providers of communications solutions and services operating in 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to our customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.

In the year ended 31 March 2009, BT Group’s revenue was £21,390 million. British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.

About BT Business
BT Business understands the challenges that businesses face in the current climate, and supports cost control, improved productivity and winning business through product collections including business broadband & internet, domainsweb hosting, data & voice networks, IT support and mobile services.

Via EPR Network
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Welcome to EPR Telecom News

EPR Telecom News is a new blog, part of EPR Network, that is going to be focused on and will be covering the telecom news and stories from press releases published on EPR Network.

EPR Network (EPR stands for express press release) is one of the nation’s largest press release distribution networks on Web. The EPR’s nationwide network includes 12 State based PR sites, one major PR forum and a number of industry specific PR blogs and what started as a hobby on Internet years ago turned out to be a rapidly growing business today. EPR Network is also known as one of the most trusted (human optimized, published, edited and monitored, spam/scam/low quality PR content free) PR sites on the web with more than 10,000 company and individual press releases distributed per month. EPR Network is putting your press releases on top of all major search engines’ results and is reaching thousands of individuals, companies, PR specialists, media professionals, bloggers and journalists every day.

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