Category Archives: Internet

Innovery to bring SecBI’s Autonomous Investigation Cybersecurity Solution in Italy and Spain

Tel Aviv, Israel and Rome, Italy, 26-Sep-2017 — /EuropaWire/ — SecBI, a leading developer of advanced cybersecurity threat detection solutions, and Innovery, a leading ICT services provider and software developer, today announced a partnership for distributing SecBI products in Italy and Spain.

“Traditional security means are simply insufficient in dealing with advanced threats, leading to an average dwell time of 100 days before the attack is identified,” said Gilad Peleg, CEO of SecBI. “With SecBI, we can drastically reduce this time span to hours and provide the analyst with early and accurate detection with no false alerts. We are delighted to partner with Innovery, who have the expertise and reach to promote SecBI’s solution to the Italian and Spanish customers who need it.”

“In order to be always ahead of our competitors and offer the best possible services, Innovery invests a lot in new technologies,” said Mr. Gianvittorio Abate, CEO and co-founder, Innovery. “Hence our collaboration with SecBI, a company that we feel has the potential for a great future in the security arena.”

SecBI’s software provides early and accurate detection of advanced cyber threats, including those that are hidden from other systems. By providing full-scope analysis of threats — including all involved users, devices, domains, IPs, C&C servers, drop points and more — SecBI makes mitigation fast and accurate.

Innovera and SecBI will present SecBI’s solution at Cybertech Europe 2017, taking place on September 26-27 at Roma Convention Center – La Nuvola.

SOURCE: EuropaWire

Mobile World Conference 2017: Soracom launches IoT connectivity services in Europe

BARCELONA, Mar-2-2017 — /EPR TELECOM NEWS/ — Soracom announced this week at Mobile World Conference its launch of IoT connectivity services in Europe and confirmed commitment to growing IoT by eliminating the barriers related to security, price, speed-to-value and scalability that currently limit IoT development.

The Internet of things offers endless possibilities. With IoT adoption growing quickly, developers are finding that security and scalability remain key challenges. For start-ups and developers, typical enterprise-grade solutions are out of reach, and more affordable solutions often lack crucial security features.

“We offer low start-up costs, no binding contracts and a flexible pay-as-you-go model for every use case, from garage-level prototyping to massive industrial deployments,” said Parag Mittal, Chief Commercial Officer of Soracom. “We need a sustainable Internet of Things. A smart meter that consumes lot of power for onboard encryption and data transmission to the cloud is not that smart. By reducing power and data consumption on the device side, and delivering a private network as a service for everyone, we ensure a secure, scalable, sustainable ecosystem for IoT.”

“Soracom aims to use its platform to contribute to the overall growth of the IoT industry,” said Ken Tamagawa, Chief Executive Officer of Sorcom. “Current IoT connectivity providers do not really offer secure and swift delivery of services that are affordable and available for everyone in a democratized way. Connecting devices to the internet or the cloud is the easy part. Securing devices and data is the most critical. If it’s on the public internet, it’s hackable. Our customers connect their devices directly to the cloud, using a private network provided by Soracom instead of public internet.”

Widely recognized as one of Japan’s leading IoT technology providers, Soracom uses a unique approach and architecture to provide secure data transfer at lower costs for its global customers and brings this technology to users across all industries. Canon, Konica MinoltaSafecast, Komatsu, Omniflow, and Enerbrain are just a few among the 5,000 clients Soracom connects today.

Soracom’s SIM cards are tailored for IoT devices and can be managed through APIs and a web console that allow convenient, real-time activation/deactivation of SIMs, traffic monitoring, network configuration and visualization, storage and management of data, and many more detailed operations.

SOURCE: EuropaWire

ExpressVPN de présenter son site Expressvpn.com en six nouveaux langages

ORTOLA, Îles Vierges Britanniques, 27-Feb-2017 — /EPR TELECOM NEWS/ — Reflétant la diversité des utilisateurs de VPN dans le monde, ExpressVPN est fier de présenter son site Expressvpn.com en six nouveaux langages :

Allemand : (www.expressvpn.com/de)
Néerlandais : (www.expressvpn.com/nl)
Norvégien : (www.expressvpn.com/no)
Italien : (www.expressvpn.com/it)
Espagnol : (www.expressvpn.com/es)
Portugais : (www.expressvpn.com/pt)

Des millions de personnes dans le monde peuvent désormais bénéficier du contenu d’ExpressVPN dans leur langue maternelle, pour découvrir :

  • Comment un VPN aide à utiliser internet de façon privée et sécurisée
  • Des informations sur les emplacements serveurs d’ExpressVPN dans plus de 87 pays
  • Les dernières nouveautés du logiciel ExpressVPN, parmi lesquelles les nouvelles fonctionnalités et la compatibilité sur différentes plateformes
  • Des astuces pour choisir le meilleur emplacement serveur VPN pour accéder à différents types de contenus
  • La liste complète des services et sites qui peuvent être débloqués avec un VPN

ExpressVPN est déterminé à faciliter l’accès sécurisé, privé et libre à internet, pour tous et partout dans le monde.

SOURCE: EuropaWire

Rockstart’s 6th Web & Mobile Accelerator program now opened

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Amsterdam, NL, 05-Dec-2016 — /EPR TELECOM NEWS/ — Rockstart, the world’s greatest startup machine, announces applications are open for the 6th Web & Mobile Accelerator program. The program begins on March 1, 2017 and lasts for 150 days. Rockstart supports entrepreneurs with a strong purpose by connecting them with the brightest minds in the industry, including experienced mentors, successful founders, and investors.

Program Director Rutger van Waveren remarks, “When considering founders for the Accelerator, we look for a great team with a well built product that focuses on a problem worth solving. In particular, this year we’re looking for startups who are working to solve big problems under the banner of technology that lets us live meaningful lives: sharing economy, new financial services, productivity tools, making education better, and tools that make software development more efficient and accessible. We’re also interested in ideas to enable the company of the future such as tools that make companies more effective and efficient, creating better logistics systems, 3D printing and computer security. Teams should be able to make use of the latest technologies such as AI, blockchain technology and sensors.”

WEB & MOBILE ALUMNI
Rockstart Web & Mobile startups like 3D Hubs, Peerby, Wercker, Deskbookers and many more have created successful businesses across a variety of B2C and B2B categories. 2016 graduates include Otly!, a bank for kids and their parents and winner of the UberPitch award, which led to funding by Uber. TIQ, a time-tracking solution for the enterprise, won the Exact Software Emerging App of the Year award and was mentioned by the Financieele Dagblad and Lawyer magazine as one of the best startups in the area of legal tech. Surance helps people get more out of their savings by making professional asset management easy and accessible for everybody. Two leading financial institutions have chosen Surance as their exclusive provider for robo-advice technology. To learn more about all the alumni of the Web & Mobile program, please check our website.

HOW TO APPLY
Rockstart’s 2017 Web & Mobile Accelerator will be accepting applications until January 15, 2017 and the program begins March 1, 2017 in the center of Amsterdam. For more information, please take a look at our stats.

Ready to go? Apply now!

SOURCE: EuropaWire

Z3 Technology unveils the first 4K video system capable of encoding and streaming 4K H.265/HEVC video with ONVIF integration

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LINCOLN, NE, 10-Sep-2016 — /EPR TELECOM NEWS/ — Z3 Technology, LLC, a leading provider of embedded video compression systems, and Sony Electronics Inc., an international leader in image sensors camera technology, are announcing the availability the Z3Cam-4KTM, a 4K H.265 IP camera leveraging Sony’s FCB-ER8300 4K camera. The Z3Cam-4K brings clarity and detail to high movement and low light conditions with optimized 4K technology. This unit captures stunning video with 20x optical zoom with integrated auto focus. The Z3Cam-4K provides crystal clear images for broadcast, industrial, medical, security and corporate applications while adding the ability to broadcast and analyze your video around the world.

The Z3Cam-4K is the first 4K video system capable of encoding and streaming 4K H.265/HEVC video with ONVIF integration for easy camera management. The innovative Z3Cam-4K has multiple options for your IP transmission. The system can output both H.265/HEVC and H.264 video over IP in 4K resolutions. It can also send a simultaneous HD stream. Camera control can take place remotely with VISCA control commands sent over IP to the Z3Cam-4K from a comm port on your PC. Where seeing sharp lines is key, Sony’s 4K noise reduction algorithm provides the highest quality imaging fit for virtual reality imaging and high detail data analytics.

“Sony is privileged to work with Z3 on providing the 4K optics and image capture subsystem integrated into the Z3Cam-4K. With fast auto focus, 20x optical zoom and electronic image stabilization we expect this new camera to be deployed widely in demanding commercial and industrial 4K applications,” said John Monti, Director, Sony Visual Imaging Solutions.

“The Z3Cam-4K camera provides high quality, low bit rate video to be streamed over IP networks at 4K resolutions,” Aaron Caldwell, CEO Z3 Technology said. “In the past the bandwidth requirements for 4K were too high for many of our customers to make the switch to 4K. The Z3Cam-4K solves this dilemma by taking advantage of state of the art H.265 compression technology that uses very low power and low bandwidth. Z3 is excited to be collaborating with Sony to offer the industry this 4K H.265 IP camera solution to allow 4K imaging to be sent around the world with no distance limitations.”

Z3Cam-4K Features:
H.265/HEVC and H.264 encoded video
4K (Ultra-HD) and HD resolutions
High sensitivity image processor
20x optical and digital zoom
Integrated auto focus zoom and optional manual focus
Visibility enhancer ICR (Day and Night)
Noise reduction algorithm for high frequency and high detail areas
GigE interface for IP output
IP control and configuration
Supports Sony VISCA camera control over IP and ONVIF Profile S
Microphone input
Composite output
Device recording options via USB 2.0 interface
Network recording options over IP
PoE power or DC power

About Z3 Technology:
Z3 Technology is a Sony Authorized Integrator and is a leader in the embedded video market with focus on OEM ready system-on-modules and technology transfer licensing.

SOURCE: EuropaWire

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FOUR MORE COMPANIES ENTER INTO PATENT LICENSE AGREEMENTS WITH CHRIMAR

Longview, Texas, February 10, 2016 — /EPR NETWORK/ — Chrimar Holding Company, LLC today announced that four (4) more technology companies and/or certain divisions within these companies have entered into non‐exclusive licenses for certain equipment under certain Chrimar patents including certain Power over Ethernet (PoE) equipment designed for deployment within a BaseT Ethernet network.

‐ Aastra USA, Inc. (now a Mitel company acquired by Mitel Networks Corp.)
‐ Samsung Electronics Co. Ltd.
‐ Grandstream Networks Inc.
‐ Microsemi Corporation (formerly PowerDsine – licensee of equipment including Midspans, but not integrated circuits)

“We are very pleased that these companies have joined many others in taking licenses to cover certain equipment sales” said John F. Austermann III, President & CEO of Chrimar.

ABOUT CHRIMAR
Chrimar was the first company to employ DC current within a BaseT network in the early 1990s and has received a number of US patents for this very important technology. Chrimar continues to market its EtherLock™ family of products for asset control, management and security. The Chrimar portfolio includes US patents numbers 7,457,250, 8,155,012, 8,902,760, 8,942,107, 9,019,838 and 9,049,019.

Chrimar Contacts:
Amanda N. Barnes, 903‐500‐2021
John F. Austermann III, 248‐478‐4400
Contact-Details: John F. Austermann III, 248‐478‐4400
911 NW Loop 281, Suite 211-30, Longview, Texas 75604
Phone: 903-500-2021

Via EPR Network
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North American UC and IP integrators drive customer care improvement with SJS Solutions digital signage and wallboard technology

With the clear goal of protecting their customers against the negative effects of poor customer care, ShoreTel Unified Communications and IP integrators have been calling on SJS Solutions to provide wallboards and digital signage solutions that drive improvements in agent behaviour, customer care and profitability.

Digital signage and contact center wallboard experts’ SJS Solutions continue to attract customers and resellers throughout North America. SJS are the sole developers of Optymyse4™, an enterprise wallboard product that offers unparalleled levels of screen design flexibility and Optymyse Instant™ an entry level wallboard product designed for smaller call and contact centers.

In the last 3 months the SJS reseller network has been strengthen with the inclusion of IP integrators: Xtelesis in California, Converged Technology Professionals who cover Wisconsin and Illinois, Optinet Systems of Canada and IPC Technologies, based in Virginia. All of these companies have been helping their ShoreTel customers improve customer care and agent communication through the installation of SJS Solutions, contact center wallboard technology.

“When talking through our needs with SJS, it was soon clear that their Optymyse digital display solution was purposely designed for automatic graphic scaling to any size digital display screen and also interoperable with ShoreTel Enterprise Contact Center, thus perfectly suited to our customer’s requirements. SJS saved Optinet unnecessary development time and money. Needless to say we’ve added SJS Solutions to our contact centre peripheral product portfolio.”Suzanne Sherrod, President of Optinet Systems

The influx of interest from North America grew from the attendance by SJS at ShoreTel’s Technology Partner Conference in Orlando 2012, where SJS were able to show resellers and customers exactly how their wallboard solutions were special.

With installations in the UK, Europe, North America, Asia and Australia SJS already have a global presence and anticipate further worldwide growth as their reseller program moves into the second half of the year.

CEO Stephen Pace, who is heading up the global expansion said;
“With the introduction of our latest wallboard solution Optymyse4™, we are able to offer companies unparalleled screen design flexibility so they can create dynamic displays that incorporate multi-media and keep agents engaged. Easy to read, animated, multi-media wallboards are a proven, cost effective way to drive improvements in agent behaviour, and customer care and, ultimately improve the bottom line.”

“After more than 15 years in customer care I am pleased to say that how companies treat their customer is finally getting the attention it deserves. More and more companies are leveraging, how they treat their customers, as part of their brand, and that’s good news for the consumer. It does mean though that the companies making these promises must give their agents the best tools and the right environment so they deliver on these promises.”

The Technology

SJS continue to improve their digital signage and wallboard technology and are constantly looking for ways to deliver more for less.

Right now SJS are able to offer a raft of features using very small compact hardware. Their most complex and feature rich solution Optymyse4™ is able to deliver live news, multi-media, animation and endless branding possibilities via a tiny PC that weighs less than 2.2Lbs (1kg).

To see Optymyse4™ in action visit the SJS Solutions YouTube Page and website SJS Solutions.

Via EPR Network
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Conference Call Provider Releases New YouTube to Showcase their No VoIP Service

The ability to conference call is integral to many businesses, regardless of their size. Buzz Conferencing provides services for a variety of organisations, from small one person businesses to SMEs, charities, Government Departments, major corporations and churches. Although the company is based within the United Kingdom, Buzz Conferencing caters for clients throughout the world.

Buzz Conferencing’s global customer base is why they have launched their brand new promotional video on the world’s second biggest search engine – YouTube.com. “We are so excited to show everyone our new video” says Pete Bennet, CEO of Buzz Conferencing, “It was important to us that the video clearly explained what it is we do and what makes us unique to the many other audio conferencing providers out there. I think the final video showcases this really well.”

Their finished video is a stylish animation that explains to the viewer the benefits of audio conferencing, the downsides associated with some conference services, and how Buzz Conferencing avoids these pitfalls to make their high quality conference call service the most reliable. The key to their reliable service is that they don’t use the cheap VoIP lines that many other service providers do.

VoIP stands for Voice Over IP and works in a similar way to Skype. VoIP is where a voice is turned into data that is then sent across the globe via a public network on the Internet. “VoIP can be extremely unreliable – especially during busy periods when the world and her dog are trying to access the public network. VoIP causes a lot of frustration for businesses who are trying to communicate, so our calls are done differently.” Explains Pete.

Buzz Conferencing uses high quality telco-grade phone lines for all of their audio conferencing. They use the same equipment and telephone lines as the major telephone companies, which means that they can guarantee high line quality and industrial-strength reliability all year round, even at the busiest times. “The service we provide is fully supported and 100% professional – so much so that we’re trusted by Government Departments and large corporations.” says Pete.

As Buzz Conferencing’s YouTube video says, “Our high quality doesn’t mean high price”, as 95% of their current customers switched to their service to save money. “We offer a full free trial so that anyone can see for themselves how easy, reliable and professional our conference call service is.” says Pete.

Buzz Conferencing provides a wealth of features to support and enhance their audio conferencing service. They provide free secure recordings of conference calls, free powerful in-conference controls, free international access, free bespoke configuration and unlimited personal support. “Many of our customers come to us for our old fashioned approach to customer support.” explains Pete. “All of our support lines are based within the UK, so we won’t forward our customers calls halfway around the world before they can talk to the person they need. We offer free and unlimited telephone support 24 hours a day, seven days a week.”

Via EPR Network
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Envistacom to Demonstrate Fully Integrated Secure Passive Optical Network Solution at BICSI Winter Conference

Envistacom – an expert in the design and engineering of standard and secure Gigabit Passive Optical Network (GPON) networks – has assembled a partnership of industry-leading companies to provide a complete Secure PON solution for enterprise and government customers. The solution will be introduced at the BICSI Winter Conference Jan. 20-24 in Tampa, Fla.

“Our Secure PON solution provides voice, video and data to the desktop at gigabit speed at half the cost of active Ethernet,” said Clint Ashby, Director of Network Solutions at Envistacom.

“In today’s corporate and defense environments, reliable, scalable and secure communication networks are more important than ever,” Clint Ashby said. “Our modular approach offers quick and easy setup and changes to networks and infrastructure, while providing significant savings in both initial capital outlay and ongoing operational expenditures. In addition, PON technology consumes less power and saves on cooling costs and space requirements, making it a smart ‘green’ investment.”

Envistacom specializes in all facets of the network including design, installation, testing, operations and maintenance. The company has teamed with Zhone Technologies and Tellabs to offer high performance, high density optical LAN for the commercial enterprise and government markets. Both solutions deliver state-of-the-art data, voice and video services on one platform, with network infrastructure security provided by Network Integrity Systems. Trusted Systems, provides physical security containers as an affordable, modular alternative to secure datacom room build-outs. The solution comes together with modular interior designs from Commercial Design Services. The entire bundled solution is available through WESCO/CSC, serving as the distributor.

Visit Envistacom at BICSI exhibit booth #532 for a demonstration of fully integrated Secure PON solutions for both industry and government. For more information, visitwww.envistacom.com/SecurePON

Via EPR Network
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nGen VidCom LLC Announces High Speed Video Service to Nigeria through a Strategic Alliance

nGen VidCom LLC, a global leader in converged video and collaborations services, today announced a new, strategic alliance with Vision Telecommunications Technologies Nigeria, a leading telecommunications hardware and services company, to bring a high speed video collaboration gateway from Nigeria to North America.

Under the terms of this multi-year alliance, Vision Telecommunications Technologies will offer its customers GlobalMeetLive (GML), a cloud-based video collaboration solution to its new and existing customers and channel partners.

“All businesses rely upon web based collaboration to conduct business in this rapidly changing economy. “nGen’s GML solution combines collaboration, true video conferencing and large scale streaming all within a single service” said Tom Clark, CEO of nGen VidCom LLC. “Our alliance with Vision Telecommunications Technologies Nigeria will allow both firms to provide full converged video collaboration communications with no latency or loss of quality between the continents”.

GlobalMeetLive is nGen’s cloud-based converged cloud based collaboration solution that replaces existing collaboration services by combining HD Video Conferencing, web Collaboration and interactive streaming in one solution. Of strategic significance is GML’s “firewall traversal” technology that allows video communications to traverse the enterprise firewall without compromising security or adversely affecting network resources (bandwidth). GML users are able to conduct face-to-face meetings on all communications devices, desk & laptops, tablets and smart phones.

“This alliance will enable a clear connection between world financial centers in Africa, North America, Europe and Asia,” said Adesola Dada, CEO and Founder of Vision Telecommunications Technology Nigeria, LLC. “At this time our firms are pioneering advanced, cloud based video services between the two continents”.

Via EPR Network
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SES selected by TRT Turk to reach audiences in sub-Saharan Africa

SES (NYSE Euronext Paris and Luxembourg Stock Exchange: SESG) has announced it has been selected by Turkish public broadcaster, Türkiye Radyo ve Televizyon Kurumu (TRT), to reach audiences in sub-Saharan Africa.

TRT will use capacity on SES-5 located at 5 degrees east to broadcast its free-to-air digital channel TRT Turk and its radio channel Turkiyenin Sesi Radyosu (TRS) to the region using the satellite’s unique Ka-band uplink capabilities, allowing for flexible operations between Europe and Africa.

With a line-up of almost 500 TV channels and access to nearly 25 million homes across Europe and Africa, SES’ 5 degrees East orbital position provides growth opportunities for broadcasters and offers a wider choice of TV programmes for viewers. SES-5 was launched in July 2012 and complements SES’ successful ASTRA 4A satellite at this orbital position providing additional and extended coverage over South Africa, North Africa, Europe and the Atlantic Ocean.

Norbert Hölzle, Senior Vice President Commercial Europe of SES, said: “We are happy to extend our partnership with TRT Turk and look forward to broadcasting the Turkish channel to new audiences in sub-Saharan Africa where demand for digital TV content is constantly growing. Satellite is the most ideal form of infrastructure to broadcast TV content to a wide audience across large geographical regions.”

Ibrahim Sahin, General Manager of TRT, said: “We rely on SES’ expertise and global satellite fleet to reach important audiences and markets outside of Turkey. We already rely on SES’ prime orbital position 19.2 degrees East to reach our audiences in Western Europe. The use of SES-5 will give us immediate access to sub-Saharan Africa and provide our target audience with premium news, culture and entertainment programs made in Turkey.”

TRT Turk and TSR can be received via 5 degrees East at 12034 H DVB-S 27500 FEC 3/4.

Via EPR Network
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SES and Astrium Services extend VSAT coverage and service for global maritime customers

SES (NYSE Euronext Paris and Luxembourg Stock Exchange: SESG) and Astrium Services have announced they have signed capacity deals to deliver connectivity to vessels around Latin America as well as in the North Sea, Mediterranean Sea, Red Sea and Gulf of Aden.

Astrium Services will renew capacity on the SES-4 satellite to provide its customers with managed services for maritime business communications, tracking equipment and engine performance as well as ensuring crew at sea to stay connected. Located at 338 degrees East, SES-4 is among several SES satellites providing capacity to Astrium Services enabling the company to customise services to satisfy specific needs of the maritime industry.

“The comprehensive coverage of the new SES-4 satellite extending from the Arabian Sea to the South Pacific Ocean is ideal for our customers in this region. Combined with SES’ satellite expertise and our dedicated sales and service team, this coverage is key in developing reliable VSAT services for our global customers in these strategic maritime routes,” said Tore Morten Olsen, Head of Maritime within the Business Communications division of Astrium Services.

Under the new agreement, Astrium Services is able to meet several specific communication needs, including reliable VSAT coverage for oil and gas activities offshore of Brazil and East Africa.

Additionally, the wider footprint of SES-4 extends coverage over the Gulf of Aden to support vital connectivity to customers in piracy risk zones for instance off the coast of Somalia. The coverage also support fisheries, transportation and recreational maritime customers in Europe.

“On-the-move global communications needs of the maritime industry have to be met constantly even when vessels and crews are at remote regions of the world. The series of new contracts with Astrium Services reinforces our long-standing partnership and is a testament to our leading position in delivering mobility satellite services,” said Norbert Hölzle, Senior Vice President of Europe, Commercial for SES.

Via EPR Network
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Plusnet Achieves Third Consecutive Which? Recommendation

Plusnet, the UK home phone and broadband supplier, has received its third consecutive recommendation from Which? – the largest independent consumer body in the country.

Plusnet broadband has been given a four star rating for connection reliability, value for money, customer service and ease of set up and has been named as a “Which? Recommended Provider”.

To become a “Which? Recommended Provider” a product must receive an overall score of at least 70% in their consumer survey and get an average or above ratings for all other aspects of service. Close to 600 Plusnet customers were questioned in the survey and gave Plusnet broadband an overall score of 73%. This is a hat-trick title for Plusnet who has previously gained the status in August 2011 and March this year.

Jamie Ford, Plusnet CEO said: “It is great to be recognised for the combination of value for money and high quality service which we consistently offer our customers. To get this recommendation for the third time running, based on genuine customer feedback, is testament to the improvements we have been making at Plusnet.

“We continue to offer 24/7, free phone UK support and in the last year we’ve set up specialist teams that focus on the most common customer concerns. Whether it is enabling someone to get the best connection speed or prevent latency on time sensitive services such as on-demand TV, we can now give specific and individual advice to ensure the best possible experience.”

Plusnet has already won four uSwitch Broadband Awards this year, claiming the ‘Best Customer Rated Broadband Provider’, ‘Best Value Home Broadband’, ‘Most Reliable Service’ and ‘Most Likely to be Recommended’ categories. It has also gained industry accolade this month winning ‘Best Consumer Fixed Broadband’ at the Internet Service Providers Association (ISPA) awards.

With 24/7 call centre support based entirely in Sheffield and free to call from a UK landline, all advisors are technically trained, do not work from scripts and look to resolve any problems first time. For more information on Plusnet, go to www.plus.net

Via EPR Network
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CompareBroadband.com.au Poll Finds Broadband Connection Important to House Hunters

A new survey carried out by leading broadband comparison site Compare Broadband (comparebroadband.com.au) has found that house hunters consider a reliable, fast home broadband connection to be high on their list of priorities.

The site polled users and found that 78 percent of 300 respondents factor broadband access into the equation when they are looking into renting or buying a new property.

Sarah McDonald, Compare Broadband spokesperson, commented: “We regularly field calls from people who want advice on installing a home broadband connection and we often advise them on the best provider such as SpinTel broadband on the website. Sometimes people find that they have unknowingly moved from a place where they had access to fast a range of broadband plans to a place where they have no broadband choices at all.”

“We’re able to advise people on mobile broadband packages in these cases, but for someone self-employed working from home for example it can be a problem. They prefer solid, reliable connectivity.”

As the National Broadband Network (NBN) goes on connecting all the regions of Australia, the variance between types of internet connectivity available could well increase. Some places will receive speeds of up to 100Mbps and others will remain tied to mobile broadband or basic ADSL.

Specialist comparison websites like Compare Broadband are able to screen regions and addresses for quality of ADSL connection on a preliminary basis – though this is not guarantee of service.

Tips for house hunters
1. An area’s name or reputation does not guarantee quality broadband connection.

2. Speak to previous tenants or occupiers about their own internet connection or provider.

3. Call Compare Broadband on 1300 764 000 or get online to source impartial advice on ISPs

4. Greenfield developments advertised as fibre optic ready can deliver broadband connectivity at speeds of up to 100Mbps.

5. NBN offers a map online to see which areas of the country are in line for next generation broadband rollout.

Via EPR Network
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Make the Right Appointments with Voice Group

Representing a great range of clients within a variety of sectors, Voice Group is one of the most respected brands in the call-centre industry. So from insurance firms to utilities companies, to financial and professional service providers, the team at Voice Group are able to use their wealth of experience to provide a variety of contact centre services that are applicable to the business and consumer marketplace.

These services include the Appointment Setting, which will create a series of qualified appointments for businesses. Voice Group utilise a tried and tested appointment generation process that guarantees that all meetings fulfil a pre-agreed criteria, go ahead, and ultimately generate a return for all clients.

The appointment setting team is supported by a dedicated and experience management resource, which includes additional training, quality control, account management, IT/MI, and general operational management. Voice Group also has the ability to source data and integrate additional marketing techniques, including SMS, email, and direct mail.

The target audience for the Appointment Setting Service is consumers, SME’s, and large corporate. Voice Group has spent years building a strong reputation with all of their clients, and are renowned for providing a quality service and proactive management, while meeting and exceeding clients expectations.

“Voice Group has recruited a varied team of experienced agents who are able to resolve all client issues,” said a Voice Group spokesperson. “We aim to assist all of our clients by utilising our specialist IT systems that are able to manage contacts and report and record calls. This enables us to help the process of appointment making and quality control.”

For additional information, please visit the VOICE Group website.

Via EPR Network
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Preparing Your Business For The Olympics

Unless you operate out of central London, it’s highly likely that any disruption to your business caused by the Games will be minimal, if non-existent. However, for many businesses based in and around Greater London, London 2012 presents a number of challenges – challenges that do have the potential to affect businesses across the country if left unchecked.

“We’ve experimented with a few scenarios to help us maintain our operations”, explains Chris Skarratt, co-founder of Silversun, a small TV production firm in Soho. “We know courier services will be disrupted, so we’ve invested in technology to send many of our projects securely online and upgraded our broadband capabilities to cope”. “We’ve also talked to staff about working from home or doing flexible hours – we’re just trying to cover all bases”, continues Skarratt.

They’re wise to be doing so. According to the British Council for Offices, fewer than 1 in 10 employees will be allowed to work from home during the Games. This statistic does not bode well with findings from recruitment specialist Badenoch & Clark, who have revealed that nearly 16% of staff will consider taking a ‘sickie’ to watch the Olympic torch relay that will be travelling around the UK throughout May and June, as well as the Games itself. As Matthew Wallace, head of workplace at BskyB, comments: “the Games should be acting as a catalyst to remind businesses of the benefits of working flexibly”.

The Games – in dates and numbers:

Olympic Games: 27th July – 12th August 2012
Paralympic Games: 29th August – 9th September 2012.
• £11bn price tag to host the Games
• 10,500 athletes and 8.8 million tickets issued
• 37 competition venues across the UK, 27 of which are in London
• 636 competition sessions across 26 sports
• 500,000 visitors to London everyday throughout the Games
• 24% temporary ‘Games Lanes’ to be created by sharing bus lanes
• 1% of London roads incorporated to form part of an Olympic Road Network
The organisers of London 2012 have produced a document to help businesses prepare for the Games. To make the most of this information, we’ve summarised the key considerations for your business below:
• A reduced workforce
How many of your employees have confirmed their holidays over the Games period? Worse still, they may consider ringing in sick. Introducing more flexible ways of working will limit disruption for your business – it may even increase productivity.

• Slower internet services
Some of your employees are working from home during the Games: will their internet service be fast enough if an increased number of people are accessing the internet? Ensure that if your employees are working remotely, they have the resources to work effectively.

• Slower mobile networks
Which business doesn’t operate without mobile phones these days? It’s worth noting that at times of peak demand, the networks could run slower, making it difficult to stay in touch and access information remotely. Plan to upload and download larger content, such as files or images, outside peak times.

• Journey times across London
Your business may not be based in London, but are any of your suppliers? Getting across London to visit clients or attend meetings may require a little pre-planning: london2012.com/traveladviceforbusiness

• Road network disruption
Don’t forget, 10 competition venues are outside London, with significant activity also taking place in Weymouth and Portland, Dorset; Eton Dorney, Buckinghamshire; Broxbourne, Hertfordshire; and Hadleigh Farm, Essex. The Football competition is also being played in Cardiff, Coventry, Glasgow, Manchester and Newcastle.

Via EPR Network
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Protect Your Business From The Unexpected With Moneypenny

Depressed economies. Worldwide rioting. Exploding PIP breast implants. Cursed cruise liners. And before you even think about consoling yourself with the thought that Spring is just around the corner, bear in mind that, apparently, we’re facing the worst drought for more than 30 years.

Yes, we do have a morbid fascination with all things doom and gloom (without doubt, fuelled by our overly accommodating media). Nonetheless, the fact remains: bad things do happen. And without fail, they will always, always happen at the worst time possible.

Planning for the unexpected is cynical. It’s tedious. And it’s potentially a huge waste of time. But for the occasions when the unexpected does occur, planning is essential. David Bruce, commercial product manager at Aviva comments: “Given the current climate, it’s understandable that business owners are focusing on the day-to-day aspects of their business. But that doesn’t mean they should ever take their eye off the business planning side of things.”

According to the Federation of Small Business, 80% of businesses affected by a major incident will close within 18 months. This alarming statistic is probably due to the fact majority of SMEs believe it would only take them one week (33%) or one month (31%) to return to normal trading after a major incident. The reality however, is very different. According to Aviva’s team of commercial specialists, a return to full normal trading can often take a business more than a year.

We started this discussion with our glass half empty, so let’s not get bogged down in the disheartening detail. Endeavoring to minimise disruption to your business makes good business sense. With a continuity plan in place, you’re more likely to be up and running quicker, and face fewer cost implications. In no time at all, your glass will be brimming, without a doom and gloom statistic in sight.

Top 10 business continuity tips for your business:

Depending on your business’ specific circumstances, here are some top tips to keep your company open for business, no matter what happens:

1. – Create a “battle box”. It should have the following in it:
– Copy of your continuity plan
– Copy of insurance policy (scan it in)
– Company statutory documents
– List of key advisers including bankers, lawyers etc.
– List of key staff and their contact details
– List of debtors and how to chase them
– List of suppliers
– Bank account details including key banking contacts
– Details of IT backup company (if appropriate)
– Company credit card
– Copies of computer software disks and license keys
– Back-up pay as you go phone(s).

This doesn’t have to be a physical box, though it can be (some elements such as backup CDs need to be kept off-site). The best option is to email the ‘soft’ contents of your box (i.e. computer files) to your home email address and also to other key members of staff.

2. Establish reciprocal relationships with your neighbours.
– Talk to companies, who you can agree to share office space, facilities etc. in a disaster. Ensuring you have access to a place you can operate in a calm and controlled way will get you through your disaster.

3. Determine what are the most important aspects to your business.
– Consider what would happen if you lost them. Then, determine simple and manageable contingency plans e.g. I must collect my cash. Always keep up-to-date copies of debtors list etc.

4. Make sure you know how to switch your telephone lines in a disaster.

An event as seemingly trivial as a gas leak in the street can mean your phones will ring off the hook – having telephone answering service support from an outsourced provider in place may worth considering.

5. Consider using laptops in your business and take them home at the end of each day.

This gives you inherent resilience with data off-site, but also and more importantly mobile communications.

6. Set up a call-cascading system so that you can communicate well in a disaster.

For example, you speak to three people and they each speak to three people etc. until the message is spread to everyone who needs to hear it.

7. Consider the day-to-day use of document management software.

Many software systems automatically store your emails and key documents off-site. This software is not as expensive as you might think.

8. Agree extended payments terms with your key suppliers in the event of a disaster.

Ensuring you are automatically granted extended payments terms will take the pressure off you, should the worst-case scenario ever occur.

9. Be ready to communicate in a disaster.

Particularly to employees, who will be worried about their jobs. Talk to them regularly. Their loyalty is everything in a disaster.

10. Keep your plan up-to-date!

Any plans or practices that you put in place will only be effective if they’re still accurate and everyone is aware of them.

As the UK’s leading telephone answering service, Moneypenny looks after calls for businesses of all shapes and sizes as well as offering virtual assistants support – from sole traders right up to multinational corporations. For larger companies, Moneypenny can either support an existing reception team or become their fully outsourced switchboard support service.

Via EPR Network
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Compare Mobile Plans Supports ACMA Plan for Clarity of Comms Industry Terminology

Australian mobile users can look forward to less confusing mobile industry terminology if industry regulator Australian Communications and Media Authority (ACMA) gets its way. The body has warned ISPs and mobile providers to clear up the various buzzwords they use such as ‘cap’ to help consumers enjoy more clarity of pricing plans.

ACMA is also targeting other industry terms in a bid to make consumers’ lives easier – the regulator wants to see a voluntary code of conduct in place to which ISPs will commit. Other industry terms are on the ACMA hitlist as it seeks to make the sector clearer and simpler for consumers.

‘Unlimited Plans’
Any companies which claim to offer ‘unlimited’ plans now need to clarify what they are supplying to subscribers. Many consumers remain confused about contractual details as small print often contains nuances about what is actually covered in their ‘unlimited’ contract, such as heavy charges for calling 1300 numbers.

ACMA wants all providers to remove the misleading word from promotional materials to help reassure consumers. In recent times some operators have taken steps to do this, including Vodafone removing ‘Infinite’ from plans and Amaysim including 1300 and 1800 numbers in Unlimited plans.

Sarah McDonald, spokesperson for Compare Mobile Plans, says: “We are really pleased to see ACMA taking this step, and it can only benefit consumers and the industry in general. Those providers which promise ‘Unlimited’ plans must deliver on that commitment or remove the term from their plans.”

Cap and Included Value
ACMA is also targeting misuse of the term ‘Cap’ in plans, unless providers are truly promoting plans which genuinely limit subscribers on what amounts they can spend on calls and data usage.

In its recent clarion call ACMA included a demand for providers to issue a ‘unit price’ for two-minute voice calls, unit prices per text and a standard cost for 1MB of data usage.

Flagfall
Visitors to Australia from outside the country regularly find themselves confused by the term ‘Flagfall’, which is linked to call connection charges – something which no longer exists in other western telecoms markets like the USA and Europe.

“There isn’t really any justification any longer for Australian ISPs to be charging for flagfall. This is another area where providers could help both the
industry and subscribers out by getting rid of it,” Sarah McDonald went on.

In recent times fledgling provider Amaysim took a stand and launched a range of no contract SIM only plans for Australian subscribers which don’t include any flagfall charges.

Included data
ACMA is also targeting included data contracts which can mislead consumers, in response to the high levels of smartphone penetration today enjoyed in Australia – the country is at 37% penetration right now.

“While ISPs and operators may find it easy to distinguish between ‘included data’ and ‘excess data’ plans, many consumers remain a bit baffled by them and need more clarity,” Sarah McDonald goes on. “Roaming charges is another area which consumers are still pretty puzzled by and they are fed up of getting charged huge sums simply for travelling – providers must address this.”

Comparing mobile phone plans
The variety of confusing industry terms around can make it hard to source and purchase the right subscription – but websites are here to help. Comparison specialists such as Compare Mobile Plans offer simple ways to calculate your needs and how much you want to spend on voice and data before signing up to a deal. The website carries all the latest offers from providers including Telstra, iPrimus, Westnet, InternodeTPG Internet and many more. Users can also compare the latest handsets and mobile devices on the site.

Via EPR Network
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Lebara’s Leading Mega Plan Gets Additional Boost Of Free Data

Lebara Mobile, Australia’s leading telecoms operator for migrant communities, has launched its new and improved Mega Plan service, providing unlimited standard calls and SMS in Australia as well as 1GB of mobile internet at no extra cost. As before, the Mega Plan continues to include an amount of call credit for low-cost international calls.

“We believe this new Mega Plan offers the best value package for customers who make both national and international calls, as well as those who access the internet from their phones.” said Warren Hardy, managing director of Lebara Mobile in Australia. “With this offer Lebara Mobile is further bolstering its position as the number one provider of high quality, low cost mobile services for migrant communities in Australia.”

The Mega Plan gives customers 30 days access to unlimited calls to any standard fixed line or mobile number in Australia*, calls to 13xx and 18xx numbers, calls to/from voicemail and standard ‘free call’ numbers. Now with the addition of 1GB of mobile internet included at no extra cost, customers can surf the web, send emails, social network and more from their Android, iPhone or any other data-ready handset. As before, customers will also get $10 included call credit to use for international calls or international SMS, video calls, MMS or any additional data over their included 1GB.

Two other versions of The Mega Plan are also available, and both include unlimited standard calls and SMS, 1GB data and an amount of included call credit. To top-up during their 30-day access, customers can choose between two Mega Recharge values which gives them additional included credit for their extra international call and data needs.

After 30 days, customers can renew their Mega Plan, and any unused call credit will roll over – a feature which most other unlimited packages exclude.

The latest Lebara Mega Plan can be purchased from all Lebara Mobile retail partners including Allphones, Australia Post, 7-Eleven, Coles & Coles Express, Woolworths Supermarkets & Petrol, Dick Smith and independent retailers, or see online for special offers at www.lebara.com.au.

Via EPR Network
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Shlomi Cohen appointed CEO and President of RayV Technologies

Shlomi Cohen has been appointed CEO and President of RayV Technologies, a leading provider of solutions for Live TV streaming and high-quality VOD content for computers, mobile devices and Web TV over the cloud.

Cohen has extensive experience in senior management positions at various international technology companies. He arrives to RAYV after serving as the President of NICE EMEA. Prior to that, he ran the global sales operation at Nokia Siemens Network in Germany, acting as the head of their Broadband Access Global Sales Division. He also served as senior VP at Siemens Communications, where he was in charge of global sales in various areas of communication for telecom companies.

Shlomi Cohen accepted the challenge put forward to him by the shareholders at RayV: to change the way people around the world watch TV and to create a whole new perception of TV worldwide.

Cohen (47) is expected to lead a number of strategic steps in the near future which are expected to position RayV as a global leader in its field. The company is in the process of finalizing several significant agreements with world renowned telecom and media companies.

Cohen: “RayV has already changed the user experience for millions of TV viewers around the world, who are now able to watch live TV and video on their PC, Mobile, tablets and internet TV. The television arena has become appealing to technology giants like Apple and Google, and RayV brings its unique and groundbreaking technology, protected by more than ten patents, Live TV broadcast and VOD Streaming, with maximum performance and no interruptions. “

“I believe the experience gained in my many years in the telecom industry, combined with a proven experience in leading complex processes with many of the world’s leading telecommunications companies, will help position RayV as a technology leader in its field, with a significant advantage over other technologies in the market today.”

RayV currently oversees a large number of leading video streaming projects for media and telecom companies around the world. It broadcasts more than 200 channels around the world to more than seven million viewers and around 10 billion viewing minutes so far.

One of the company’s most significant projects in recent years has been live broadcasting of two consecutive NBA playoff seasons, outside the U.S.’

Via EPR Network
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