Category Archives: Broadband

Envistacom to Demonstrate Fully Integrated Secure Passive Optical Network Solution at BICSI Winter Conference

Envistacom – an expert in the design and engineering of standard and secure Gigabit Passive Optical Network (GPON) networks – has assembled a partnership of industry-leading companies to provide a complete Secure PON solution for enterprise and government customers. The solution will be introduced at the BICSI Winter Conference Jan. 20-24 in Tampa, Fla.

“Our Secure PON solution provides voice, video and data to the desktop at gigabit speed at half the cost of active Ethernet,” said Clint Ashby, Director of Network Solutions at Envistacom.

“In today’s corporate and defense environments, reliable, scalable and secure communication networks are more important than ever,” Clint Ashby said. “Our modular approach offers quick and easy setup and changes to networks and infrastructure, while providing significant savings in both initial capital outlay and ongoing operational expenditures. In addition, PON technology consumes less power and saves on cooling costs and space requirements, making it a smart ‘green’ investment.”

Envistacom specializes in all facets of the network including design, installation, testing, operations and maintenance. The company has teamed with Zhone Technologies and Tellabs to offer high performance, high density optical LAN for the commercial enterprise and government markets. Both solutions deliver state-of-the-art data, voice and video services on one platform, with network infrastructure security provided by Network Integrity Systems. Trusted Systems, provides physical security containers as an affordable, modular alternative to secure datacom room build-outs. The solution comes together with modular interior designs from Commercial Design Services. The entire bundled solution is available through WESCO/CSC, serving as the distributor.

Visit Envistacom at BICSI exhibit booth #532 for a demonstration of fully integrated Secure PON solutions for both industry and government. For more information, visitwww.envistacom.com/SecurePON

Via EPR Network
More Telecom press releases

SES to provide satellite broadband services for parliamentary elections in Burkina Faso

SES (Euronext Paris and Luxembourg Stock Exchange: SESG) has announced its 100% owned affiliate SES Broadband Services will provide satellite broadband services for the parliamentary elections in Burkina Faso.

As part of the agreement with the Independent National Elections Committee (CENI) in Burkina Faso, SES Satellite Broadband Services and its partners Newtec, Access Sat and Unicom will provide satellite equipment and bandwidth to enable connectivity between the 45 electoral district offices, which serve as the hubs for 14,698 polling stations across the country, and the central election office in the capital, Ouagadougou. The system will be used for video conferencing, surveillance, Internet access and fast and secure communication of ballots.

SES Broadband Services will use satellite capacity on an SES satellite located at 5 degrees east and hardware and hub-infrastructure provided by Newtec. Installations of the VSAT terminals are carried out by Access Sat and the video and the LAN network equipment is supplied by Unicom.

“Satellite technology ensures connectivity for the remote sites in Burkina Faso and has the advantage of quick deployment and immediate coverage and availability. The deployed infrastructure can also be available after the electoral process to provide Internet access to schools, public offices and remote villages,” said Patrick Biewer, Managing Director, SES Broadband Services.

“The selected SES technology will facilitate a transparent electoral process, providing rapid and highly reliable data transfers. A series of innovations will also be introduced, including the use of biometrics for the voter registration. The selected satellite VSAT platform gives the advantage of quick deployment for fast transmission of electoral data from remote locations,” said Mr Barthelemy Kéré, President of the CENI.

Advantages of satellite technology include rapid, secure data collection, aggregation, transfer and verification; a stable, sustainable communication system between all the sites resulting in the improved security of the electoral process, plus the legacy of a top-tier communication system which can be re-used or redeployed.

Via EPR Network
More Telecom press releases

Plusnet Achieves Third Consecutive Which? Recommendation

Plusnet, the UK home phone and broadband supplier, has received its third consecutive recommendation from Which? – the largest independent consumer body in the country.

Plusnet broadband has been given a four star rating for connection reliability, value for money, customer service and ease of set up and has been named as a “Which? Recommended Provider”.

To become a “Which? Recommended Provider” a product must receive an overall score of at least 70% in their consumer survey and get an average or above ratings for all other aspects of service. Close to 600 Plusnet customers were questioned in the survey and gave Plusnet broadband an overall score of 73%. This is a hat-trick title for Plusnet who has previously gained the status in August 2011 and March this year.

Jamie Ford, Plusnet CEO said: “It is great to be recognised for the combination of value for money and high quality service which we consistently offer our customers. To get this recommendation for the third time running, based on genuine customer feedback, is testament to the improvements we have been making at Plusnet.

“We continue to offer 24/7, free phone UK support and in the last year we’ve set up specialist teams that focus on the most common customer concerns. Whether it is enabling someone to get the best connection speed or prevent latency on time sensitive services such as on-demand TV, we can now give specific and individual advice to ensure the best possible experience.”

Plusnet has already won four uSwitch Broadband Awards this year, claiming the ‘Best Customer Rated Broadband Provider’, ‘Best Value Home Broadband’, ‘Most Reliable Service’ and ‘Most Likely to be Recommended’ categories. It has also gained industry accolade this month winning ‘Best Consumer Fixed Broadband’ at the Internet Service Providers Association (ISPA) awards.

With 24/7 call centre support based entirely in Sheffield and free to call from a UK landline, all advisors are technically trained, do not work from scripts and look to resolve any problems first time. For more information on Plusnet, go to www.plus.net

Via EPR Network
More Telecom press releases

Worldwide Roaming Information A Fraction Of The Usual Cost Thanks To Abroadband

Abroadband have become one of the few operators who offer roaming broadband at extremely low rates when compared to well known providers. Users can gain access to the internet for only €0.59 per megabyte. This flat rate global data roaming service has attracted many travellers to change their sim card when abroad. Until worldwide regulation is introduced to force other providers to lower their prices, abroadband will march ahead and gain more custom.

The operator began life earlier this year and looks set to post a healthy profit come the end of 2011. Abroadband was launched by Austrian telecoms giant ‘Telekoms Austria’. The idea was in response to the many complaints by travellers fed up with high data charges when using the internet abroad – hence the name ‘abroadband’. From the get go the service has been designed to counter ever increasing charges on roaming rates imposed by many other operators.

A revealing article that was published by the online magazine ZDnet in March this year showed that the reasons behind high data charges are simply down to profit. As many operators tend to offer many deals and bolt-ons in the domestic markets, many tend to take advantage of the unregulated roaming sector to gain back money. The reaction to this has led to new regulations being introduced in Europe that impose a cap on the amount of data customers can use in a month when travelling. This only applies to countries throughout the EU and abroadband offer their flat rate outside of Europe. So far the service extends to over 50 countries world wide and there are plans to increase this to more by the end of 2011 and into 2012.

Negative reaction to roaming rates outside of Europe has led to calls for other continents and countries to impose caps on other operators to force them to reduce their data charges. Abroadband has already left the competition behind though. The flat rate service is not the only benefit they offer customers. Being aware of the different ways people access the internet, the operator has offered three simple options to meet all connection needs. A worldsim card, a micro sim card and a dongle are all available on initial subscription to the service. With business travel on the increase, dongles and micro sims are becoming more popular. The BBC recently published a report on their website illustrating the different ways people are using to avoid roaming headaches when travelling (source: BBC). Abroadband have taken these methods into consideration and have acted accordingly on their website allowing customers access to connection options to suit their needs.

The abroadband service has been positively reviewed by Mobile Industry Review and looks set to attract more attention before the year is out. According to Ewan MacLeod – the entrepreneur editor of the online magazine – abroadband’s mobile roaming solution is half the cost of the Vodafone roaming plans.

Via EPR Network
More Telecom press releases

New Talari WAN Virtualization Solution Aimed At Reducing WAN Costs For Mid-Sized Enterprises With Up To 24 Remote Sites

Talari Networks™ has announced the addition of the Mercury T750 appliance to its family of Adaptive Private Networking (APN) products for WAN Network Virtualization. Aimed at mid-sized enterprises with up to 24 remote sites, the T750 provides business-class (99.99 percent or greater) reliability & predictable performance by using inexpensive public WAN links. As a result, enterprise WAN customers gain 30 to 100 times the bandwidth per dollar; can reduce monthly WAN service costs by 40 percent to 90 percent, and have greater reliability and application performance predictability than existing private WANs that use single-provider Frame Relay or MPLS services.

The T750 is designed for deployment in the data center for enterprises with up to 24 remote offices or within larger deployments with regional data centers or colocation facilities. It works in concert with Talari’s T730 appliances deployed at branch office sites, Talari’s T200 appliances deployed in small office / home office locations, and Talari’s T3000 appliances at larger data centers.

The T750 is a 1U rack-mountable appliance that supports WAN bandwidth aggregation up to 120 Mbps downstream / 60 Mbps upstream even while doing 128-bit AES encryption. It runs the same APN software as the existing T3000 data center appliances but in a smaller form factor and at lower cost.

T750 specs include:

* 9 User configurable GE ports
* 2 Bypass port pairs
* 1 Management interface
* High-Availability configuration with 2 units
* Solid state disk

“Many enterprises that have deployed WAN Optimization solutions are now looking for the next technology to further improve application delivery and to reduce costs,” said Michael Kennedy, principal at Network Strategy Partners. “For these and other enterprises, Talari’s technology is the logical next step, as it enables enterprises to inexpensively add bandwidth, reliability and application predictability for all applications, including real-time applications, such as VoIP and Virtual Desktop Infrastructure (VDI).

“For years, enterprise IT managers have been dependent exclusively on expensive Frame Relay or MPLS circuits for their four nines reliability, even though public Internet connectivity has been widely available at a fraction of the cost,” said Andrew Gottlieb, founder and CEO of Talari Networks. “Talari’s innovative approach and technology combines multiple sources of public Internet bandwidth in parallel to deliver the same, or better, quality than expensive WAN bandwidth, enabling enterprises to reduce WAN expenses by up to 90 percent.”

Via EPR Network
More Telecom press releases

BLADE Network Technologies Demonstrates Latest Advances in 10 Gigabit Ethernet, Converged Networking and I/O Virtualization

BLADE Network Technologies, Inc. (BLADE), the trusted leader in data center networking, will demonstrate the latest trends and developments in 10 Gigabit Ethernet, converged networking and I/O virtualization at Interop Las Vegas with its partners Aprius, Emulex, Mellanox and Voltaire.

BLADE Network Technologies Demonstrates Latest Advances in 10 Gigabit Ethernet, Converged Networking and I/O Virtualization

Aprius – Booth #2613 – Aprius and BLADE are demonstrating an innovative solution for virtualized I/O traffic running using BLADE’s RackSwitch G8124 10 Gigabit Ethernet switch. A single 10GbE NIC which resides in the Aprius I/O Gateway allows each server to have burst capability up to 10Gb without needing to have a dedicated 10GbE NIC in each server.

Emulex – Booth #2342 – Emulex and BLADE are demonstrating the industry pace-setting
IBM BladeCenter Virtual Fabric, which combines BLADE’s BNT Virtual Fabric 10G Switch Module for IBM BladeCenter HS22 blade servers with Emulex’s Virtual Fabric Adapter cFFH based on its OneConnect UCNA architecture to provide an end-to-end converged networking solution in highly virtualized blade server environments. Dan Tuchler, BLADE’s Vice President and Business Line Executive, Top of Rack Products, will present “Addressing Key I/O Requirements for the Next-Generation Data Center” on Wednesday, April 28 at 3:00pm.

Mellanox – Booth #2307 – BLADE’s RackSwitch is a key element of the Mellanox BridgeX FCoE SDK Demo. BLADE’s RackSwitch provides the CEE/DCB capability to request and play multimedia traffic using FCoE connecting the host to Fibre Channel storage. BLADE’s Dan Tuchler will address “Managing Virtual Traffic in a Physical Network” featuring BLADE’s unique VMready virtualization-aware networking each day at 12:15pm.

Voltaire – Booth #643 – BLADE and Voltaire recently announced the industry’s highest-density 10 Gigabit Ethernet fabric solution. Voltaire and BLADE will demonstrate a unified fabric environment including BLADE’s RackSwitch and Voltaire’s new Unified Fabric Manager 3.0 software.

About BLADE Network Technologies
BLADE Network Technologies (BLADE) is the industry’s leading provider of network fabrics for high-performance data centers. Its blade switches, top-of-rack RackSwitch™, VMready™ network virtualization software and Smart Server Control™ software are key elements of the company’s Unified FabricArchitecture™.

Via EPR Network
More Telecom press releases

Daisy Confirms North East Presence With Acquisition Site Remaining Open

Daisy Group will now have a permanent base in the North East after confirming its BNS acquisition site, based in Prudhoe, will remain open.

Daisy Confirms North East Presence With Acquisition Site Remaining Open

A leading provider of integrated voice and data services to the small-medium business market, Daisy now adds Northumberland to its business centres in Lancashire, London and the Midlands.

After the acquisition of BNS in February, interim managing director Chris Jagusz, was appointed to ensure business as usual continued in the North East. Following a successful few months and a full review of the business by Daisy, it has been confirmed the BNS site is key to future growth of the Daisy Group with the office remaining operational.

“Before making any decisions about the future of the company and eventual integration we were committed to fully understanding the BNS business,” said Chief Operating Officer Gareth Kirkwood.

“We believe there is a strong business here and we have realised greater synergies than expected, with a cost effective operation in North East.“We have been continually impressed by the quality and enthusiasm of the people at BNS and I am pleased to say that we really do see Prudhoe as being a key part of the Daisy growth story going forward.”

At the time of the acquisition, Daisy’s 29th to date, BNS was recognised by the management team as a well run business.

“With a large base of existing network customers and access to data and IP telephony products, I am convinced that BNS’ product offering will enhance Daisy’s portfolio in its target market of small-medium businesses,” said Kirkwood.

Chris Jagusz, interim MD, added: “As the group anticipates future growth it is important the business has the capabilities in place to support those plans. With the recognised skills within the BNS team and expertise to make more products available to small-medium business customers, it makes absolute sense to retain our presence in the North East.”

Via EPR Network
More Telecom press releases

Network Solutions Provider Joins Talari’s Gold Value-Added Reseller Program

Talari Networks, Inc. — the company bringing virtualized-WAN cloud economics to Enterprise networking — today announced a new channel partnership with Extend Networks, Inc., a leading technology solutions provider for enterprises, service providers, technical computer companies, and e-businesses in the Pacific Northwest. Extend Networks will incorporate the Talari Mercury family of Adaptive Private Networking (APN) appliances into their portfolio of enterprise solutions for mission-critical networks.

Network Solutions Provider Joins Talari's Gold Value-Added Reseller Program

Based in Bellevue, Washington, Extend Networks has earned a strong reputation over the last decade as a designer and implementer of leading-edge, end-to-end technology solutions. They offer a wide variety of enterprise solutions, professional and IT services, and project management skills.

“Talari’s APN is a new and differentiated technology that transforms affordable broadband links to deliver business-class reliability at consumer prices,” said Tom Pettigrew, Vice President of Worldwide Sales at Talari Networks. “As a Talari Gold value-added reseller (VAR), Extend Networks will be uniquely positioned to offer an exceptional product that will differentiate their offering, not compete with existing partnerships, and provide tremendous value to their customers.”

“We built our business by delivering cutting-edge solutions, so when we first saw Talari’s APN technology we were very impressed,” said Trina Doheny, President & Founder, Extend Networks. “Enterprises are looking for ways to cut costs while increasing wide area network reliability and WAN bandwidth. The Talari Mercury product line will complement our existing portfolio and enhance our ability to provide a truly innovative solution.”

The Talari Partner Program invests in the industry’s best value-added resellers (VARs), distributors and solution providers to accelerate the transformation of enterprise wide area networks. For information on the Talari Partner Program visit http://www.talari.com/partners.

Via EPR Network
More Telecom press releases

BT Hits The One Million Spot

BT has announced that it has reached its goal of building a million-strong Wi-Fi hotspot network. Now the largest network in the UK and Ireland, the hotspots are available in homes, independent businesses, high street chains and major city centres.

BT Hits The One Million Spot

BT Wi-Fi users are also on track to spend more than a billion Wi-Fi minutes online this year (April09 – 31 Mar10), a peak attributed in part to the massive growth in UK iPhone traffic. In the last eight months, BT has signed UK deals to provide O2, Orange and Vodafone iPhone customers* with BT Openzone Wi-Fi access.

Gavin Patterson, chief executive officer, BT Retail, said: “Whether at home, at work, or when out and about, wireless access is central to keeping people and communities better connected. We’ve grown from 500,000 to one million hotspots within six months, and will continue to add more to meet demand from smart-phone, laptop, iPod and now e-reader users.”

The million-strong Wi-Fi estate comprises hotspots from the BT FON Wi-Fi Community, BT Openzone, plus BT Openzone hotspots via the BT Business Hub. Well-known brands offering access include Hilton, Thistle, Ramada Jarvis and Macdonald hotel chains, Caffe Nero and Starbucks coffee stores, Welcome Break and RoadChef Costa service stations, British Airways, Star Alliance, American Airlines and SkyTeam airport lounges plus other UK transport hubs.

Five million BT consumer and business broadband – plus BT Mobile Broadband – customers have inclusive Wi-Fi minutes in their contracts to surf, work or make cheaperVoIP calls. Casual users can buy access from as little as 1/2p per minute. BT Openzone customers can access a further 65,000 hotspots in the UK and overseas through international roaming partners. BT FON members have access to another 225,000 FON (hot) spots in the UK and worldwide.

The millionth hotspot is now live and BT will launch a competition on Thursday 11th February. Further information can be found via the BTOpenzone Twitter feed.

Via EPR Network
More Telecom press releases

Daisy Celebrates Apprentice Successes

Senior managers from a leading telecoms provider will pledge to invest in the skills of its 850-strong workforce during National Apprenticeship Week.

Every member of Daisy’s Leadership team will vow their commitment to learning and development of their staff by each providing an imprint of their right hand.

This will be displayed at the company’s head office in Lancashire as a symbol of the company’s shared vision and commitment to its staff.

Daisy, one of the fastest growing technology companies in the UK providing business broadband, phonelines and mobile business broadband, currently has a dozen apprentices all working towards customer service and business administration NVQs.

One particular Daisy success story is Ryan Lowe, a customer retentions advisor, who at 19-years-old was promoted to team leader to cover maternity leave.

Ryan, who carried out a Level 3 NVQ in Business Administration, said “I had to grow up fast in order to lead a team successfully and it has really made me think about working towards a managerial role in the future.”

Hazel Warhurst, Group Head of HR at Daisy said: “It is vital to invest in staff if you want them to grow within the business. Providing training and development helps them learn that you value their role within the business and that they are key in the business’s future plans.

“Daisy has a very low staff churn rate because we take time to nurture their needs and ensure they have room for growth.

“Recently we went from a 280 to an 850 staff company and are looking to recruit even more. Making sure all those 850 employees are happy in their roles is no easy task, but with a shared commitment from the senior team, we are confident we can make it happen.

Via EPR Network
More Telecom press releases

Doctor Doctor, I Feel Great!

Fun, sun and cocktails were the order of the day for staff at a leading telecoms firm in a bid to combat the winter blues.

A luau was held across Daisy’s UK-wide offices on Monday, February 1st, which is statistically known to be the day on which staff across the UK are most likely to take a ‘sickie’.

The company hoped the event would help erase the common mix of post-Christmas blues, general burn-out and the seemingly distant summer by providing staff with extra incentives to come to work – and enjoy it.

As staff dragged themselves to work on what was a cold, dreary Monday, they were met with a hula girl and Polynesian guy, who presented them with a pick-me-up non- alcoholic cocktail and flower lei.

A Hawaiian chill-out area was set up in the offices, where staff could relax during break times and an inter-office limbo competition was held to raise a few laughs during lunch. A raffle was also held to give staff the chance of winning free lunches for a week.

Daisy Chief Operating Officer, Gareth Kirkwood, said: “We never want to think that our staff would consider taking a ‘sickie’ because they cannot face the day that lies ahead of them.

“It doesn’t take much effort to raise a smile and a laugh and that is exactly what we were trying to do on our Hawaiaan themed day.

“If our staff are happy, our customers are happy and while it may cost money to hold such events, a contented workforce is a priceless commodity in a company which prides itself on customer service.”

About Daisy Group PLC
Daisy Group PLC is a leading provider of integrated voice and data services to the small-medium business market providing key services such as business broadband and mobile business broadband.

Via EPR Network
More Telecom press releases

Broadband Customers Fork Out GBP6 Million Calling For Help

2009 has been another flourishing year for the broadband industry, with consumers spending a whopping GBP2.6 billion on their service. And yet a survey of over 12,000 customers reveals that all is not well in broadband-land when it comes to getting help when things go wrong. Only 1 in 2 broadband customers (55%) are satisfied with the technical support offered by their broadband company and nearly GBP6 million a year is spent calling technical helplines.

In fact, a staggering 16 million calls are made to technical support lines every year, with calls lasting an average of 17 minutes. However, while a number of broadband firms now offer free calls to technical support, at least 1 in 3 customers (36%) still face charges of up to 10p per minute, on top of a 9p call set-up fee, costing up to GBP1.75 for the average phone call.

According to the uSwitch.com survey, nearly six million broadband customers have called for technical help over the last year, with network connection problems cited as the most common complaint – when a broadband service fails to work or is frequently cut off.

General service interruptions are a common complaint for over one million customers, and a further million have reported problems with their wireless router. Customers usually have to call technical helplines at least twice to fix the same problem – just 4 out of 10 customers (41%) have successfully resolved a problem in just one call.

Table 1

Main reasons for calling technical support

1. Network connection problems (37%)
2. Service interruptions (18%)
3. Wireless router problems (17%)
4. Set-up problems (8%)
5. Issues with speed (6%)
6. Other / don’t know (14%)

Source: uswitch.com

Shockingly, customers spend over a third of their time on the phone waiting to be put through to an advisor. On the average 17 minute call customers report being left waiting on hold for six minutes. There are significant differences in call wait times between the broadband companies: O2, which came top for technical support in the survey with 75% satisfied, keeps customers waiting an average of two minutes to speak to an advisor, while TalkTalk, with 56% satisfied, keeps customers waiting an average of 12 minutes. Orange and Tiscali customers were the least satisfied with technical support with scores of 42% and 47% respectively.

Via EPR Network
More
Telecom press releases

New Satellite Broadband Services for Military Personnel and Defense Contractors

TS2 Satellite Technologies company is introducing new satellite link products to the international market. These types of telecommunication products are mainly used by the companies that execute contracts in the Middle East and Asia, as well as by soldiers that are stationed in Iraq and Afghanistan.

New Satellite Broadband Services for Military Personnel and Defense Contractors

“Purchased bands give us unlimited possibilities of configuration and setting any telecommunication connections from the Middle East region and South-Western Asia. We can now build networks of any size on such satellites as Intelsat 10-02, Intelsat 901, ABS-1, ArabSat Badr-4 and NSS-6.” – said Marcin Frackiewicz, the President of TS2.

New TS2 Satellite Technologies http://www.ts2.pl offer is a broadband Internet and corporate networks based on satellites. The operator’s broadband services enable two-way data transfer within the network and simultaneous Internet access. The company provides all dedicated VSAT services for demanding customers: VSAT Private Network, broadcasting services, SCPC/SCPC, SCPC/DVB, MESH services, STAR/DAMA, VSAT Mini Hub Solution and VNO.

‘We provide secure and encrypted satellite connections particularly for the military sector, for any military units, literally in any part of the world, on the national firing ground and during all international trainings.’ – said Frackiewicz. He also added: ‘We have mobile and stationary solutions dedicated to work in difficult conditions’.

TS2 satellite services are used by U.S. Department of State, United States Marine Corps (USMC), U.S. Army Corps of Engineers, Australian Defense Force (ADF), Command of Polish Navy, Air Force Institute of Technology, Lockheed Martin Information Technology, Halliburton Energy Services, KBR, General Dynamics Information Technology, General Atomics Aeronautical Systems, L-3 Communications Vertex Aerospace, and U.S. Naval Research Laboratory.

Via EPR Network
More Telecom press releases

Cisco Has Revealed The Winners To Its Lifestyles Of The Tech Frustrated Competition

The Lifestyles of the Tech Frustrated competition started early July and offered customers the chance to win a Flip Mino HD Camcorder. The competition closed in August and now winners have been selected. The winners and their stories can be found at our Lifestyles of the Tech Frustrated website. Gerard f r o m Albuquerque – wrote a poem about home networking – and was considered one of the stand-out entries.

Entries ranged f r o m fixing shared printer issues to rogue wireless networks with stories coming f r o m all over America.

Cisco invited entrants to tell their stories that depict the challenges and advantages of home networking. Cisco wanted to hear about what customers use their home networks for and what they accomplish in their lives through technology. The competition also asked how customers’ problems were solved through the use of the Network Magic software.

In response, Cisco customers’ discussed Network Magic and how the home network software has helped them with their home networking nightmares. This feedback will help prove to be invaluable and go towards helping with the future development of Cisco home network management software.

Via EPR Network
More Telecom press releases

Over 8.1 Million Broadband Customers (47%) Do Not Know Their Download Limit And Could Be At Risk Of Exceeding Their Fair Usage Policy

The unlimited broadband debacle is still rumbling on, despite Sky setting a precedent for other providers by launching the first completely unlimited service last year. New research from uSwitch.com shows that over 6.7 million broadband users could still be exceeding limits set on ‘unlimited’ packages. Despite calls for greater clarity and transparency, just three major broadband providers currently advertise the real limits on
their services:

•Over 8.1 million broadband customers (47%) do not know their download limit and could be at risk of exceeding their ‘fair usage policy’ – this is up from 7.5 million last year
•70% of major broadband providers are still prepared to disconnect people that exceed limits – even when these are advertised as ‘unlimited’
•Just 30% of major broadband providers are transparent and advertise the true limits of their packages
•6.7 million (39%) broadband users believe the are on a completely ‘unlimited’ package – with just one provider offering a this, many of these consumers could be in for a shock

Despite widespread criticism of the policy of imposing limits on ‘unlimited’ broadband packages, consumers are still being caught out. New research from uSwitch.com, the independent price comparison and switching service, reveals that almost half (47%) of broadband users don’t know the limit on their service. More worryingly, over a third (39%) believe that their broadband package is unlimited and could be opening themselves up to disconnection if they unknowingly exceed the provider’s limit.

It is over two years since uSwitch.com started campaigning against broadband download limit transparency. During this time, Sky set a precedent for other broadband providers by launching the first completely unlimited service. Other providers have failed to follow suit and offer their customers ‘true’ unlimited downloads. The majority of broadband providers are still using the term unlimited and still baffling broadband users by setting limits on their packages. Just three of the major providers, Sky, TalkTalk and AOL, actually publicise official limits.

The unadvertised limits attached to broadband packages can be restricted by providers through ‘limiting’, which is simply limiting the level of downloads and ‘traffic shaping’. Traffic shaping restricts the speed at which you can download certain types of media and restricts the activity that can be performed. This only demonstrates further confusion to the millions of broadband customers in the UK.

The research also shows absolutely no change in the percentage of consumers who are misled, misinformed or just mystified. However, with greater take up of broadband, these percentages are translating into increasing numbers of consumers. 8.1 million broadband customers (47%) do not know their download limit – up from 7.5 million last year – and 6.8 million broadband users (39%) could be exceeding limits set on ‘unlimited’ packages – up from 6.2 million last year.

The Digital Britain report revealed that 2Mb/s broadband should be accessible to all by 2012 and it is predicted that the amount of broadband users are expected to soar. With video applications and services such as the BBC’s iPlayer, ITV and 4OD catch-up becoming more popular with consumers the unlimited issue is only set to continue. Nearly one in four (23%) people with internet access claim that someone in the household watches TV Online, up from 17% in 2008. A total 65% of UK households have a broadband package, an increase of 7% year from 2008. With the increase in the number of people using online services and the demand for downloads increasing there is a real need for greater transparency regarding download limits.

Unfortunately, broadband users are still completely unaware as to how much their activity adds up to in terms of their overall usage. Even activities such as uploading files can contribute to their ‘acceptable usage’ and could cause users to breach the threshold set by their supplier. This means that broadband customers are in danger of having their services limited, suspended or even terminated by their provider.

The issue is compounded by the Advertising Standards Authority (ASA). It currently allows providers to describe services as ‘unlimited’ even if there is a fair usage cap, as long as it is detailed in the small print. If consumers are not vigilant enough they could get a nasty surprise if they inadvertently break the rules and max out their so-called ‘unlimited’ service.

Via EPR Network
More Telecom press releases

Cisco Launches Contest For Consumers To Share Their Home Networking Experiences

Cisco has launched a new writing contest called ‘Lifestyles of the Tech Frustrated’, which will run until August 16, 2009, which asks customers of home networking products to submit a 500 word story of their experiences in setting up and managing a home network.

networkmagic

Cisco is asking users to share their networking nightmare stories and how they solved their problems using Network Magic software or other networking solutions. The top 10 entries as deemed by a panel of judges will win a Flip Mino HD Camcorder valued at $229.99*.

Cisco is inviting entries to tell their stories which depict the challenges and advantages of home networking. Cisco wants to hear about what customers are using home networking for and what they accomplish in their lives through technology.

To enter the contest, participants can log on to the Lifestyles of the Tech Frustrated home page and fill out the registration form. The contest is open from July 2 to August 16, 2009 to all legal residents of the United States and the District of Columbia who are at least 18 years of age.

Cisco Network Magic is a home and home office network management software solution which provides software tools to help users set up a home network without the associated hassles of the task. The software programme helps enable users to connect up their devices such as routers, PCs, printers, media hubs, media adapters and internet cameras. Users can also control access to the internet and track online activity to ensure no users are abusing their privileges.

Network Magic also protects networks with enhanced WPA security capabilities and status alerts to block intruders and warn of any attempts from unauthorised sources. Network Magic can also help to repair network and Internet connections to keep everything running smoothly and optimize productivity.

*MSRP at time of going to press. Actual prices may vary.

About Cisco Systems:

Cisco (NASDAQ: CSCO) is the worldwide leader in networking that transforms how people connect, communicate and collaborate. Cisco’s vision for the consumer is to enable people to live a connected life that is more personal, more social, and more visual. More information about Cisco and its line of consumer products can be found at www.linksysbycisco.com and www.cisco.com/consumer.

Via EPR Network
More Telecom press releases

BT Plans Communication Integration To Reduce Mobile Costs For Small Businesses

BT has announced plans to integrate the BlackBerry Mobile Voice System (MVS) technology from Research In Motion (RIM) with BT Communications Complete (based on the Cisco Unified Communications 500 Series platform).

The planned new offering will enable BlackBerry smartphone users to take advantage of Wi-Fi networks in the office for voice calls. The solution enables users to switch from Wi-Fi to cellular networks, even in mid-call, allowing small to medium-sized business to reduce mobile airtime costs and be more productive.

Business users will be able to enjoy all the out-of-the-office conveniences of their BlackBerry smartphone – access to contacts, calls, applications and email anywhere – when they are in the office, but without the usually higher mobile airtime costs.

With features like a single voicemail box, the development will also eliminate the time wasted listening to and answering messages on multiple voicemails – making users easier to contact and potentially giving them quicker response times to customers and colleagues’ queries.

Users can choose to be contacted using just one number and, by incorporating BT’s One Plan Plus into BT Communications Complete, firms can make intra-company calls (including mobile calls) without incurring call-forwarding charges.

“The solution will enable the delivery of unified communications tools for small to medium-sized businesses, which previously only benefited larger firms,” said Bill Murphy, managing director, BT Business. “Technologies that better integrate key business processes, reduce costs and keep workers in touch with customers regardless of location, help firms to operate more effectively and to be in better shape for the upturn when it comes.”

“Small and medium-sized businesses have the same concerns as all of us – driving down costs and delivering a better customer experience. Unified communications can support those two objectives. The new service will bring together the strengths of all three companies – Cisco, BT and RIM – to deliver a great offer for companies of all sizes,” said Rick Moran, vice president of marketing, Cisco.

About BT
BT is one of the world’s leading providers of communications solutions and services operating in 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to our customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.

In the year ended 31 March 2009, BT Group’s revenue was £21,390 million. British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.

About BT Business
BT Business understands the challenges that businesses face in the current climate, and supports cost control, improved productivity and winning business through product collections including business broadband & internet, domainsweb hosting, data & voice networks, IT support and mobile services.

Via EPR Network
More Telecom press releases

HughesNet Launches $100 Nationwide Referral Rewards

HughesNet, the nation’s leading provider of remote broadband satellite network solutions for consumers, businesses and government, today announced the launch of its new “$100 Nationwide Referral Rewards Program.” The program allows current HughesNet customers in good standing to earn $100 for every person they recommend who signs up for a Hughes Net satellite system through Nationwide Satellite. Any current customer with an active account for more than 31 days can qualify for the $100 referral rewards. Rewards are distributed after the new customers have similarly signed up for the system through Nationwide Satellite and have maintained their account for more than 31 days.

The program was developed as a “thank you” to HughesNet’s most valued advertising source – its own customers. They realized that existing HughesNet customers refer many new customers to HughesNet. There is no better way to get the word out about HughesNet than by word of mouth from happy consumers. So, the Nationwide Satellite Referral Rewards Program was developed to encourage and reward current customers for bringing in new business.

With the program in full swing, now there is no need for anyone to remain stuck with slow dial-up access to the internet. Hughes Net is a broadband internet access solution available to anyone, anywhere in the U.S. This includes small towns where cable, fiber or DSL is not available. All that is required for the satellite service to work is a clear view of the southern sky.

Indeed, lack of cable access is still a problem in many smaller, rural areas of America. Western states, such as Arizona, Nevada, New Mexico and even Texas have large areas of land where satellite access to the internet is the only practical method other than by telephone.

Customers looking to sway their friends on signing up for HughesNet have plenty of advantages to recommend. HughesNet uses advanced, two-way satellite technology for its web services. The result: Super-fast, always-connected reception. Dialing up, logging on and waiting around are completely eliminated.

HughesNet allows its members to surf the internet at incredibly fast speeds. Speed is vital these days, especially when working from home or managing a small business from anywhere.

Hughes Net offers a variety of advantages:
• Two-way, always-on Internet connection
• Surf and open web pages instantly
• Download large files in minutes, not hours
• Enjoy Internet music and video
• Network to multiple computers
• Plans for Home or Business use from $59.99/mo
• Customers can Get started today for as little as $99 down
• HughesNet is fully compatible with Windows and Macintosh operating systems
• Service available everywhere – especially areas with no cable or DSL service

With high-speed, wireless satellite internet from HughesNet, users are not subject to deciding whether to use the internet or talk on the phone. They can finally do both, and join nearly everyone else in America who appreciate high speed convenience.

Submitting a HughesNet $100 Referral Reward to Nationwide Satellite is easy. The current customer simply fills out the online customer referral form at Nationwidesatellite.com. Or, a referral form can also be printed out and mailed to Nationwide Satellite.

Marley Masters is a Nevada-based author of articles regarding the telecommunications industry, especially with HughesNet. He has written various articles in the past for HughesNet and similar companies for many years.

He is the recipient of several awards for high-tech writings and his work as appeared in many major industry and consumer journals. He is also a fiction writer and frequently writes about the effects of the internet and satellite communication on human civilization. Mr. Masters is married to Joan Masters. They have three children, Ian, Ellen and Roy, as well as two German Shepherds and a Siamese cat named Elmo.

Via EPR Network
More Telecom press releases

TS2 Satellite Technologies Launches New Portable Modems For Global Satellite Broadband Network

Global access to secure broadband satellite services, e-mail, high-quality simultaneous audio and video transmission in real time, two-way data transfer up to 492 Kbit/s (Hughes 9201, T&T Explorer 700), ISDN and VoIP telephone interfaces, SMS with granted independence and unlimited mobility. You will find it all in the new TS2 portable BGAN terminals.

BGAN (Broadband Global Area Network) http://www.ts2.pl/en/BGAN satellite modem is a small laptop-sized device which weighs less than a kilogram (T&T Explorer 110) and which ensures transfer and reception of files of any size within a satellite network from almost any place on Earth. Equipped in USB, WLAN, Bluetooth and ISDN – BGAN makes a control unit or communications center with a decision centre in any place in the world. On land, water, or in the air, both high in the mountains and on deserts – BGAN makes your portable office ready for work within minutes.

BGAN terminals http://www.ts2.pl/en/BGAN are gaining more and more interest, particularly among foreign correspondents, soldiers, crisis management units, police, fire brigades, emergency services and other safety services. Travelers, participants of exotic expeditions, extreme sports lovers, sailors and officers of international organizations all over the world also form a numerous group of users.

The new technology can be used for communications even in most extreme weather conditions. The terminal is resistant to water, humidity, shock, dirt and temperatures ranging from -40ºC to +80 ºC. Its additional accessories such as a solar panel, car antenna or power generating unit eliminate additional limitations. Its user-friendliness and possibility to connect several computers and other compatible devices to one modem make it suitable for use in countless situations.

TS2 Satellite Technologies and Polish branch TS2 Technologie Satelitarne specialize in providing global satellite access services. The most significant clients of TS2 include: the United States Marine Corps (USMC), the United States Army Corps of Engineers and Australian Defense Forces (ADF).

PDF brochures
Thrane & Thrane EXPLORER 110™ http://www.ts2.pl/pdf/Terminal_Thrane_110.pdf
Thrane & Thrane EXPLORER 300™ http://www.ts2.pl/pdf/Terminal_Thrane_300.pdf
Thrane & Thrane EXPLORER 500™ http://www.ts2.pl/pdf/Terminal_Thrane_500.pdf
Thrane & Thrane EXPLORER 700™ http://www.ts2.pl/pdf/Terminal_Thrane_700.pdf
HNS 9201™ http://www.ts2.pl/pdf/Terminal_Hughes_9201.pdf
Wideye SABRE 1™ http://www.ts2.pl/pdf/Terminal_Wideye_Sabre_1_EN.pdf

Picture – GIF 1,0 MB http://www.ts2.pl/images/inmarsat-bgan-ts2.gif

Via EPR Network
More Telecom press releases

BT Tradespace Strengthens Affiliate Marketing Partnership With Tradedoubler And buy.at

BT Tradespace has announced it will work with TradeDoubler and buy.at to manage its affiliate marketing programmes in the UK.

The new programmes look to drive increased awareness of BT Tradespace, further supporting its online strategy and extending business reach.

As part of the focused online drive, BT Tradespace will also be running complementary email and banner campaigns as well as Pay-Per-Click activity. Utilising TradeDoubler’s and buy.at’s performance-based services means publishers will be rewarded for each new Tradespace set up ensuring enhanced programme performance in terms of earnings per click.

BT Tradespace is a unique and dynamic online community that brings small businesses and individual sellers together with potential customers and partners to do business.

With more than 170,000 businesses already signed up, the service, which is free to join, allows businesses to quickly and easily create and post content on the web and link to complementary businesses.

Each BT Tradespace member’s page includes space for business advertising, allowing them to add blogs, photos, podcasts, contact information, maps, virtual business cards and Click-to-Call. Businesses can also join the online community – making BT Tradespace a customisable and multi-dimensional site for marketing and interaction.

Jen Mowat, Director of Online Services, BT Business, said: “We are continuing our commitment to our customers through investment in our marketplace, and TradeDoubler and buy.at provide a trusted and credible service for supporting our online strategy.”

She continued, “This programme builds on the work we’ve done to date and allows us to deliver a tailored approach for customers, so they get exactly what they need to market their company, network, sell products and services and ultimately drive their business.”

Lara Kelly, Client Services Director at TradeDoubler, said: “We are delighted to be working with BT Tradespace on such an important part of its marketing strategy. BT is a trusted brand and we want to build on its success. With a decade of experience in affiliate marketing, we are consistently finding more innovative ways to deliver new services that add value to our clients, and we look forward to a successful programme for BT Tradespace.”

Sammy Elazab, Account Director at buy.at, said: “We are excited about the addition of BT Tradespace to our current portfolio of BT products on the buy.at network. We look forward to working closely with BT Tradespace to ensure they benefit from the optimisation of the affiliate channel. buy.at’s unrivalled affiliate relationships and cutting edge technology will ensure incremental value to the client.”

Notes to editors

About BT
BT is one of the world’s leading providers of communications solutions and services operating in 170 countries. Its principal activities include networked IT services; local, national and international telecommunications services; higher-value broadband, internet products and services, and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.

Inquiries about this news release can also be made to the BT Group Newsroom on its 24-hour number: 020 7356 5369. From outside the UK, dial +44 20 7356 5369

All BT Group news releases can be accessed via: www.bt.com/newscentre

Via EPR Network
More Telecom press releases