3CX Delivers an Easy and Affordable On Premise Mobile Device Management Solution

3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System and mobile device management solution 3CX Mobile Device Manager, today announces the launch of the On Premise edition of 3CX Mobile Device Manager for Windows Server – an easy to deploy and inexpensive on premise mobile device management solution that allows businesses to retain full control of their mobile devices and location tracking data in a private cloud or on premise without the administration complexity.

“The demand for an easy to deploy and affordable on premise mobile device management solution is clear, yet has seemed to be surprisingly lacking in the market till now. The 3CX Mobile Device Manager On Premise edition provides businesses with an inexpensive and easy to manage solution”, said Nick Galea, 3CX CEO. “3CX Mobile Device Manager allows businesses to fully retain control of their data without the complexity and headache that other mobile device management solutions pose.”

Easy to Deploy and Manage

3CX Mobile Device Manager allows companies to leverage their Windows Server knowledge and infrastructure and thus deploy a mobile device management solution without the additional administration overhead.

Other mobile device management solutions are either optimised for hosted and thus difficult to install, require Linux knowledge or are prohibitively expensive.

Finally, an Affordable On Premise Mobile Device Management Solution

Many MDM vendors only offer cloud solutions, which drastically hinders businesses looking to retain control of their mobile data. On premise MDM solutions can be very expensive to purchase and difficult to deploy and manage. 3CX Mobile Device Manager differentiates itself from the competition as its On Premise edition is affordable and easier to deploy and manage, unlike some other cumbersome MDM solutions. Businesses are reducing their expenses and are therefore reluctant to pay the enterprise-level pricing and support the competition demands.

Meet Your Legal, Reporting and Internal Policy Requirements

Companies that need to retain full control of their data for internal policy reasons or are legally obliged to provide reports to HIPAA or SEC have faced a very limited choice of mobile device management solutions. Businesses who face these requirements have been forced to shelve their mobile device management plan or reluctantly move to a difficult to manage and expensive MDM solution. The 3CX Mobile Device Management On Premise edition addresses this market.

Private Cloud, On Premise or Hosted: Your Choice

Experience all the features of the On Premise edition of 3CX Mobile Device Manager for free for up to five devices. Downloading this edition is easy and only takes a few minutes. Read the step by step guide on how to get started, the installation and configuration manual and user manual.

Check out the Hosted edition of 3CX Mobile Device Manager by signing up for a FREE 5 device account! The 3CX MDM pricing can be seen here. Visit the 3CX Mobile Device Manager website at www.MobileDeviceManager.com and find us on Facebook.

Via EPR Network
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North American UC and IP integrators drive customer care improvement with SJS Solutions digital signage and wallboard technology

With the clear goal of protecting their customers against the negative effects of poor customer care, ShoreTel Unified Communications and IP integrators have been calling on SJS Solutions to provide wallboards and digital signage solutions that drive improvements in agent behaviour, customer care and profitability.

Digital signage and contact center wallboard experts’ SJS Solutions continue to attract customers and resellers throughout North America. SJS are the sole developers of Optymyse4™, an enterprise wallboard product that offers unparalleled levels of screen design flexibility and Optymyse Instant™ an entry level wallboard product designed for smaller call and contact centers.

In the last 3 months the SJS reseller network has been strengthen with the inclusion of IP integrators: Xtelesis in California, Converged Technology Professionals who cover Wisconsin and Illinois, Optinet Systems of Canada and IPC Technologies, based in Virginia. All of these companies have been helping their ShoreTel customers improve customer care and agent communication through the installation of SJS Solutions, contact center wallboard technology.

“When talking through our needs with SJS, it was soon clear that their Optymyse digital display solution was purposely designed for automatic graphic scaling to any size digital display screen and also interoperable with ShoreTel Enterprise Contact Center, thus perfectly suited to our customer’s requirements. SJS saved Optinet unnecessary development time and money. Needless to say we’ve added SJS Solutions to our contact centre peripheral product portfolio.”Suzanne Sherrod, President of Optinet Systems

The influx of interest from North America grew from the attendance by SJS at ShoreTel’s Technology Partner Conference in Orlando 2012, where SJS were able to show resellers and customers exactly how their wallboard solutions were special.

With installations in the UK, Europe, North America, Asia and Australia SJS already have a global presence and anticipate further worldwide growth as their reseller program moves into the second half of the year.

CEO Stephen Pace, who is heading up the global expansion said;
“With the introduction of our latest wallboard solution Optymyse4™, we are able to offer companies unparalleled screen design flexibility so they can create dynamic displays that incorporate multi-media and keep agents engaged. Easy to read, animated, multi-media wallboards are a proven, cost effective way to drive improvements in agent behaviour, and customer care and, ultimately improve the bottom line.”

“After more than 15 years in customer care I am pleased to say that how companies treat their customer is finally getting the attention it deserves. More and more companies are leveraging, how they treat their customers, as part of their brand, and that’s good news for the consumer. It does mean though that the companies making these promises must give their agents the best tools and the right environment so they deliver on these promises.”

The Technology

SJS continue to improve their digital signage and wallboard technology and are constantly looking for ways to deliver more for less.

Right now SJS are able to offer a raft of features using very small compact hardware. Their most complex and feature rich solution Optymyse4™ is able to deliver live news, multi-media, animation and endless branding possibilities via a tiny PC that weighs less than 2.2Lbs (1kg).

To see Optymyse4™ in action visit the SJS Solutions YouTube Page and website SJS Solutions.

Via EPR Network
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