3CX Today Announced That It Has Released 3CX Gateway For Skype

3CX today announced that it has released 3CX Gateway for Skype, which allows VoIP Phone System users to receive and make SKYPE™ Calls company-wide.

3CX Today Announced That It Has Released 3CX Gateway For Skype

3CX Gateway for Skype is software based and will run on a non dedicated Windows System and on the same computer as 3CX Phone System. It is a free add-on for 3CX Phone System users, including those using the free edition. 3CX Gateway for Skype integrates Skype™ calls seamlessly into the phone system, allowing inbound Skype™calls to be forwarded to call queues, ring groups, IVR, Voice applications and more.

“3CX Gateway for Skype allows companies to save significantly by using Skype for outbound calls. More-over, users can redirect calls to Skype™ numbers when out of the office and leverage Skype clients on iPhone and Windows mobile.” Said Nick Galea, 3CX CEO.

“A Skype™ account can also be published on the website so that customers can call the company free of charge. Skype™ calls will be channeled through the company phone system just as any other call and be forwarded to regular call queues. This can be significant competitive advantage for many web based businesses” continued Nick Galea.

Features

  • Completely software based, no need for a separate box
  • Full support for inbound and outbound Skype™ calling
  • Ability to specify a master account, which will transfer incoming
  • Calls to other Skype accounts and so keep the main Skype account free for calls
  • Supports latest versions of Skype™ client
  • Quickly add additional Skype accounts from the 3CX interface
  • Shows credit available for each Skype account
  • Automatic call logging

Obtaining 3CX Gateway for Skype

3CX Gateway for Skype can be downloaded from here. A detailed configuration guide is available here.

Via EPR Network
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66% of Mobile Phone Users Risk High Overseas Charges Just by Switching Their Phone On

uSwitch.com is urging mobile phone users to wise up on overseas charges, after research revealed that over four in ten Brits (43%) have been shocked by an expensive phone bill when they’ve returned from a holiday abroad. And it’s not just the chatterboxes who have to worry – 66% of people risk running up overseas charges just by switching their phone on:

66% of Mobile Phone Users Risk High Overseas Charges Just by Switching Their Phone On

  • Liable for overseas charges: 33% keep their phone switched on most of the time while abroad even though they don’t intend to use it, while 26% switch on occasionally to check messages
  • Wasting money: 8% switch their phone on when they land just to check it’s working– their phone will automatically be liable for overseas charges
  • Caught out: 42% are unaware that they can be charged for someone leaving them a voicemail while they’re abroad – one in ten (10%) don’t know they can be charged for picking up voicemail messages when abroad
  • In the dark: 85% of mobile phone users aren’t sure what they are being charged for calls and texts while abroad despite new EU pricing guidelines coming into effect from 1st July 2009
  • 50% have never asked their provider about a roaming package for cheaper calls abroad and 75% have never used an international SIM card.

Consumers risk running up large mobile phone bills while abroad, because they are in the dark about overseas charges, according to new research from uSwitch.com, the independent price comparison and switching service. Even though 91% of people take their mobile phones with them abroad on holiday, 85% aren’t sure what they are being charged. And, despite best efforts to limit the impact of overseas charges, many are falling into little known, but avoidable, traps. As a result, over four in ten people (43%) have been shocked by an expensive phone bill when they have got home from holiday.

Most consumers are aware that making calls on their mobile while abroad can cost a small fortune so 80% try to keep it to the bare minimum. To limit the impact, over a quarter of people (27%) take their phone for emergency use only, while 18% pick up calls and texts but won’t make any calls themselves. As a result, 46% of people only make one or two calls while away.

They may think they are being careful, but in fact 66% of mobile phone users are unwittingly opening themselves up to higher overseas charges – just by switching their phone on. This is because the minute you switch on abroad and your phone registers onto a local network you will be billed at overseas rates – you will have to pay to receive calls, for someone leaving you a voicemail message and to pick up voicemail messages. You are liable for overseas charges even if you don’t actually make any calls yourself – bad news for the third (33%) of people who keep their phone switched on most of the time, even though they don’t intend to use it.

As a result, cash conscious consumers are getting caught out. Those who turn their phone on sporadically to check messages (26%) are at risk of clocking up unexpected overseas charges even if they switch their mobile straight back off again. More worryingly, people who turn their phone on just to use the camera or alarm clock (6%) or to simply check that it is working after getting off the plane (8%) are also making themselves liable.

The biggest sting in the tale is for those who get voicemail messages while their phone is registered as being overseas. Not only are they charged at overseas rates for the message being left, but they are then charged again at overseas rates for picking the message up.

People who make calls while overseas don’t fare any better. New EU guidelines effective from 1st July 2009 state that the maximum a mobile phone provider can charge for services in Europe is:

  • 37p per minute to make phone calls
  • 16p per minute to receive phone calls
  • 9p to send a standard text message.
However, only 15% of people can correctly identify the maximum that can be charged for making a call while abroad, with 34% underestimating the charges. Moreover, 61% of people believe that they are charged for receiving text messages while abroad when this is actually free.

Steve Weller, communications expert at uSwitch.com, says: “When it comes to taking a mobile phone abroad on holiday, consumers have to ‘know before they go’ if they don’t want to be hit with unexpected charges. As soon as your phone is switched on abroad the damage is done – it is registered to a local network and starts to incur overseas charges, even if you switch it straight back off again. This means that you pay to receive calls, make calls, for people to leave you a message and to pick up that message – all at higher overseas rates.

Via EPR Network
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Tesco Mobile Has Unveiled A Brand New Credit Crunch-Beating Unlimited Tariff, Allowing People To Talk And Text As Much As They Want

Tesco Mobile has unveiled a brand new credit crunch-beating unlimited tariff, allowing people to talk and text as much as they want without worrying about their monthly phone bills.

Tesco Mobile

The SIM only, pay monthly deal gives people unlimited minutes, texts and browsing for just £30 a month. With everyone watching their wallets, people need not worry about going over their free minutes and getting a large, unexpected bill at the end of the month.

Research from Tesco Mobile showed that in the current financial climate, worry over the cost of monthly phone bills has led to people spending less time on the phone to friends and relatives.

59% of Brits said they would spend more time on their mobiles if they had unlimited minutes and over half of all respondents (52%) claimed they had friends or relatives who cut short phone calls to keep costs down. Nearly half admitted doing this themselves (49%) despite it being voted one of the most annoying breaches of ‘mobile phone etiquette’.

With over 85% of the population now owning a mobile phone, mobile use has developed its own ‘rules’ for behaviour. Asked to name the most unacceptable and annoying mobile phone habits, the majority of people surveyed cited habits such as calling someone and then hanging up so they have to return the call, texting people to ask them to call back and not picking up voicemails to save money as the most irritating.

Lance Batchelor, Chief Executive Officer of Tesco Mobile and Tesco Telecoms said: “Ours is the only pay monthly deal that gives consumers truly unlimited calling and texting. You don’t have to choose if you’re a chatterbox or a texter, you can use your mobile as much as you want without having to worry about the cost.

“We believe that this will change the way people use their mobile phones. The new tariff aims to give people a simple, guaranteed way to have unlimited calls, texts and browsing. It takes away the concern and uncertainty about your monthly bill as it’s fixed at £30, meaning you can talk, text and browse freely, and avoid the annoying habits revealed by our research.”

– Unlimited tariff is subject to a fair use limit of £500
– Research undertaken by YouGov for Tesco Mobile, July 2009

About Tesco Mobile:
Tesco Mobile is a 50-50 joint venture between Tesco and O2. The company sells exclusively Tesco Mobile branded services in Tesco stores, online and through Tesco Direct, across the UK using O2’s technology and network. The service gives Tesco Mobile customers value, simplicity and choice, offering them simple, great value tariffs with rewards such as free credit, free sim cards and Clubcard points. Tesco Mobile has been voted as the number one mobile network for customer satisfaction by Which Magazine (May ’09).

Via EPR Network
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