New 3CX Assistant For 3CX Phone System Offers One-Click Call Transfer, Call Parking, Call Divert, Presence And More

3CX today announced the availability of 3CX Phone System for Windows 7.1, which includes 3CX Assistant, a desktop utility that drastically improves phone usability and user productivity. 3CX Assistant offers extension users an easy way to transfer, divert, launch or park calls – via “drag and drop” rather then via a cryptic phone interface. In addition 3CX Assistant offers unified communications features such as extension status (presence) of other users and Call Queue information.

“3CX Assistant makes it much easier to take advantage of Phone System features” said Nick Galea, 3CX CEO. “Rather then learn cryptic phone dial codes, users can use their mouse and a familiar Windows GUI”.

Works with ANY phone including ANALOG phones.

3CX Assistant works in tandem with an existing phone, be it an IP phone, a soft phone, or even an ANALOG phone and thus delivers the benefits of VoIP and Unified communications to all. In fact, re-using analog phones via low cost FXS gateways is now more attractive and can drastically lower the investment cost in a new VoIP Phone System.

3CX Assistant features at a glance

  • Transfer, Divert or Park calls with a mouse click or via “Drag and Drop”
  • See status of other extensions and avoid “Telephone Tag”
  • Notification upon receiving a new voice mail message
  • View number of callers in a Queue
  • Pick – up calls waiting in the Queue
  • See which agents are logged on or on a call
  • Login/Logout to/from Queues
  • Set user status to away/available

3CX Phone System 7.1 has an easy to use rights system that allows granular configuration of who can see what call information and perform which call operations.

Other 7.1 features

Besides the 3CX Assistant, 3CX Phone System has gained several other important features:

  • A new built in Call Reporter with many new reports including Call Queue and Agent Reports
  • A CDR service that can output Call Data Records in any format
  • Improved default security and installation
  • Compatibility with Microsoft Small Business Server 2003 and 2008

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with localized information available in various languages. For more information, visit www.3cx.com.

Via EPR Network
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ENENSYS To Showcase Advance Solution For Mobile DTV, DigitalTerrestrial TV, And Its Latest Innovative Digital TV Test & Measurement Products At NAB 2009 In Las Vegas

From 20th to 23rd April, ENENSYS will be present at NAB Show in Las Vegas, Nevada, US, at Booth SU10805.

ENENSYS will unveil its latest digital TV offering:

  • Complete and multi-standard Broadcast Mobile TV solution; this solution is one of the most complete, reliable and innovative solution on the market which is already commercially deployed. From transcoding to the delivery of digital TV including IP encapsulation / multiplexing, this solution offers innovative features (Statistical multiplexing, bandwidth optimization, regionalization, …). After successful DVB-H commercial deployment, the ENENSYS Mobile TV solution is ready for ATSC-MH.
  • End-to-end Single Frequency Network solution; ENENSYS keeps on improving its SFN solution (from MIP insertion to broadcast delivery) to sustain its leadership position for delivering digital TV content over Single Frequency Networks and helping network operator to cope with SFN constraints.
  • Latest IP gateway supporting the delivery of digital TV over DVB, ATSC, ATSC MH and DAB/DMB networks and supporting SFN and DTS characteristics,
  • Its innovative Digital TV test and monitoring products: the monitoring probe for QoS network measurement (real-time monitoring and long term performance analysis), and its latest version of pocket size (DiviCatch) digital tv analyzer for lab and deployment network in depth analyzing.

Do not miss the demonstration on our booth of our DVB-T2 LabMod featuring high grate DVB-T2 modulation and dedicated signal generator for live transmission, field test operation, R&D or factory test measurement.

ENENSYS product manager Laurent ROUL will also take part in the Broadcast Engineering Conference planned on Wednesday 22nd April, from 2 to 6:00 pm for a presentation about DVB-T2. This conference will consider a global deployment of DVB-T2 standard and will point out the aspects which have to be carefully taken into account demonstrating ENENSYS expertise in the latest Broadcast standards.

About ENENSYS Technologies SA
ENENSYS Technologies has years of experience in the design and manufacturing of Digital TV transmission systems. Offer ranges from Mobile TV, Digital Terrestrial TV, IP Distribution to Test & Monitoring solutions, with high grade services and trainings. Covered standards include DVB-H, T-DMB, DVB-T, DVB-T2, DTMB, Digital Cable, …

ENENSYS has over 200 customers in 50 countries. Customers are Broadcast & Network Operators, Telcos, Chipset Vendors, Receivers Manufacturers and Global System Integrators. Headquartered in Rennes, France, in the heart of the European Digital Broadcast Cluster, ENENSYS is a public company listed on Euronext Paris Stock Exchange (FR0010286252 – MLENS). For more information, please visit www.enensys.com.

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