Category Archives: Telecom Solutions

BroadSource EMU SaaS allows BroadWorks UC users to better manage the complexity of subscriber configuration information

LONDON, Mar-17-2017 — /EPR TELECOM NEWS/ — BroadSource Europe Ltd, a specialist global software development and telecommunications engineering company, today announced the launch of EMU SaaS (Software as a Service) platform for its existing and prospective European customers.

EMU, developed by BroadSource, allows global Service Providers, who utilise the BroadWorks™ UC platform, to better manage the day-to-day complexity of subscriber configuration information. EMU is already available in Asia as a SaaS and is now also available for European Service Providers via the EMU SaaS delivery model.

Fifteen years of telco engineering experience, coupled with today’s Cloud delivery technologies means that EMU can now solve Service Provider problems as a Cloud Service across Europe.

Haydn Faltyn, BroadSource co-founder and CEO noted, “We are so pleased to be launching EMU SaaS to our European customers. This technology is unique to the Cloud UC ecosystem. Our customers have been benefitting from EMU operating within their own environment or our Asian point of presence for a number of years now. This next milestone means that our European Service Providers customers can now also benefit from a subscription to EMU SaaS. The power of EMU is solving really practical, everyday problems for our customers and their Cloud UC environments based on BroadWorks™ technology. We are delighted with the feedback so far and excited to have EMU available in Europe

About EMU
EMU is an Extraction, Manipulation and Update (EMU) platform for Cloud UC developed by BroadSource and specialising in the BroadWorks™ platform. With just one click, Service Providers can:

  • EXTRACT every piece of information from their BroadWorks™ environment to audit, analyse or backup customer group configurations
  • MANIPULATE thousands of configuration attributes in seconds, preparing for migrations
  • UPDATE, en masse, configuration settings, saving hundreds of ‘clicks’ and many hours

Our European Customers
Using their own secure BroadWorks™ credentials, Service Providers and their partners can perform one or all of the services hosted within the BroadSource multi-tenanted, fully redundant EMU SaaS instance. EMU now performs many subscriber manipulation tasks that where once thought of as impossible. As Cloud UC subscriptions take over premise PBX numbers, EMU is perfectly positioned to allow the Service Provider to rapidly scale, contain operational costs and simplify the management of large volumes of subscriber configuration data. Service Providers in Europe now have an array of ‘every day use cases’ to better manage their BroadWorks ™ powered Cloud UC platform.

SOURCE: EuropaWire

Mobile World Conference 2017: Soracom launches IoT connectivity services in Europe

BARCELONA, Mar-2-2017 — /EPR TELECOM NEWS/ — Soracom announced this week at Mobile World Conference its launch of IoT connectivity services in Europe and confirmed commitment to growing IoT by eliminating the barriers related to security, price, speed-to-value and scalability that currently limit IoT development.

The Internet of things offers endless possibilities. With IoT adoption growing quickly, developers are finding that security and scalability remain key challenges. For start-ups and developers, typical enterprise-grade solutions are out of reach, and more affordable solutions often lack crucial security features.

“We offer low start-up costs, no binding contracts and a flexible pay-as-you-go model for every use case, from garage-level prototyping to massive industrial deployments,” said Parag Mittal, Chief Commercial Officer of Soracom. “We need a sustainable Internet of Things. A smart meter that consumes lot of power for onboard encryption and data transmission to the cloud is not that smart. By reducing power and data consumption on the device side, and delivering a private network as a service for everyone, we ensure a secure, scalable, sustainable ecosystem for IoT.”

“Soracom aims to use its platform to contribute to the overall growth of the IoT industry,” said Ken Tamagawa, Chief Executive Officer of Sorcom. “Current IoT connectivity providers do not really offer secure and swift delivery of services that are affordable and available for everyone in a democratized way. Connecting devices to the internet or the cloud is the easy part. Securing devices and data is the most critical. If it’s on the public internet, it’s hackable. Our customers connect their devices directly to the cloud, using a private network provided by Soracom instead of public internet.”

Widely recognized as one of Japan’s leading IoT technology providers, Soracom uses a unique approach and architecture to provide secure data transfer at lower costs for its global customers and brings this technology to users across all industries. Canon, Konica MinoltaSafecast, Komatsu, Omniflow, and Enerbrain are just a few among the 5,000 clients Soracom connects today.

Soracom’s SIM cards are tailored for IoT devices and can be managed through APIs and a web console that allow convenient, real-time activation/deactivation of SIMs, traffic monitoring, network configuration and visualization, storage and management of data, and many more detailed operations.

SOURCE: EuropaWire

ExpressVPN de présenter son site Expressvpn.com en six nouveaux langages

ORTOLA, Îles Vierges Britanniques, 27-Feb-2017 — /EPR TELECOM NEWS/ — Reflétant la diversité des utilisateurs de VPN dans le monde, ExpressVPN est fier de présenter son site Expressvpn.com en six nouveaux langages :

Allemand : (www.expressvpn.com/de)
Néerlandais : (www.expressvpn.com/nl)
Norvégien : (www.expressvpn.com/no)
Italien : (www.expressvpn.com/it)
Espagnol : (www.expressvpn.com/es)
Portugais : (www.expressvpn.com/pt)

Des millions de personnes dans le monde peuvent désormais bénéficier du contenu d’ExpressVPN dans leur langue maternelle, pour découvrir :

  • Comment un VPN aide à utiliser internet de façon privée et sécurisée
  • Des informations sur les emplacements serveurs d’ExpressVPN dans plus de 87 pays
  • Les dernières nouveautés du logiciel ExpressVPN, parmi lesquelles les nouvelles fonctionnalités et la compatibilité sur différentes plateformes
  • Des astuces pour choisir le meilleur emplacement serveur VPN pour accéder à différents types de contenus
  • La liste complète des services et sites qui peuvent être débloqués avec un VPN

ExpressVPN est déterminé à faciliter l’accès sécurisé, privé et libre à internet, pour tous et partout dans le monde.

SOURCE: EuropaWire

Inovar Announces the Availability of its Portfolio of Mobile Solutions on Virtualized Environments

BARCELONA, 27-Feb-2017 — /EPR TELECOM NEWS/ — An industry leader for over 20 years in delivering innovative and differentiated solutions to help mobile operators grow through seamless convergence, Inovar is excited to announce the availability of its entire portfolio of mobile solutions on virtualized environments. Inovar’s success in testing its suite of modular mobile solutions on HPE’s Virtualized NonStop promises mobile operators seeking to take advantage of the many benefits of virtualization, more flexible business models as well as a rich portfolio of proven solutions designed to enhance revenue and maximize agility and growth.

Inovar’s new virtualized service offerings will help mobile operators proactively respond to immediate challenges they are facing today—adjusting quickly to the growing and rapidly changing ranges of customer needs, and determining how best to adapt their network architecture to preserve existing revenue and grow in the new digital era. With this new virtualized portfolio, operators can transition modularly to virtualization and benefit from faster time-to-market for services, accelerated new services enablement, greater agility, and lower acquisition and operating costs.

Inovar’s successful demonstration of how the technology can work together with different systems, including commercial, off-the-shelf systems, ensure Inovar customers will have a variety of options available, complementing strategic network roadmaps for those mobile operators looking to embrace hybrid, converged and/or hyper-converged architectures moving forward.

In today’s “now” environment where downtime is not an option, Inovar’s virtualized suite of mobile solutions only enhances the security, reliability, and scalability mobile operators have enjoyed in the past and need for continued growth moving forward. “Inovar is excited about offering our portfolio of mobile solutions on virtualized environments,” Arshad Syed, CEO of Inovar stated. “Our goal is to empower customers by offering an array of business models so they reap the benefits of virtualization and get the most out of their core investments, without sacrificing availability and performance.”

“Our joint solution with Inovar, based on HPE Intelligent Network Server (HPE INS) that enables customers to rapidly deploy new telecommunications services, is now enriched with a virtualized NonStop deployment option running on any COTS (commercial off the shelf) hardware. HPE is excited about the business opportunities created by this combination with Inovar. The HPE Virtualized NonStop deployment option will help lower initial costs and create more flexible business models for both companies without sacrificing vital NonStop functionality desired by our customers.” Randy Meyer, VP & GM, Mission Critical Segment Solutions, Hewlett Packard Enterprise.

Inovar, founded in 1996, and based in Dallas, Texas, is a leading provider of mobile solutions for mobile network operators worldwide. For more information about Inovar’s latest solutions deployed on virtualized environments, its cloud offerings, and/or its new flexible business models, visit www.inovar.com, email marketing@inovar.com, or call +1.972.664.0711.

Sena Technologies a annoncé aujourd’hui la sortie de l’application #RideConnected

IRVINE, Californie, États-Unis, 11-Jan-2017 — /EPR TELECOM NEWS/ — Sena Technologies, Inc., leader mondial en matière d’innovation Bluetooth pour les sports mécaniques et les sports de plein air, a annoncé aujourd’hui la sortie de l’application RideConnected. Cette nouvelle application pour moto permettra aux utilisateurs d’interagir avec plusieurs motards dans le monde entier au moyen de leur casque Bluetooth Sena. Ils pourront désormais communiquer avec un nombre de motards encore jamais atteint.

L’application de communication pour moto RideConnected, conçue pour fonctionner aussi bien sous iOS qu’Android, sera disponible gratuitement sur iTunes et Google Play. Finies, les limites géographiques : les motards pourront communiquer avec un nombre quasi illimité de compagnons, où qu’ils se trouvent, tant qu’ils se situent dans la zone de couverture LTE de leur opérateur mobile. Compatible avec tous les casques Bluetooth Sena, elle offre aux motards une liberté maximale. Tant que l’utilisateur est connecté à un réseau Wi-Fi ou mobile, il peut communiquer avec un grand nombre de compagnons, quelle que soit la distance.

L’utilisateur peut créer son profil personnel et utiliser les différentes fonctionnalités de l’application RideConnected en toute simplicité. Il peut créer facilement des équipes et inviter des amis à créer leur profil sur l’application en leur envoyant un SMS, en utilisant la fonction GPS ou en leur envoyant un code unique à quatre chiffres. Les utilisateurs peuvent également utiliser les commandes vocales existantes de leur casque Bluetooth 4.1 Sena pour faire fonctionner l’application.

Cette application est le premier des nombreux avantages réservés et conçus spécialement pour les utilisateurs Sena. En effet, Sena cherche constamment à proposer de nouveaux avantages à sa communauté fidèle de motards et à améliorer les fonctions de communication et de connectivité de ses produits. L’application de communication pour moto et vélo RideConnected résout les situations de communication difficiles sur la route. Les motards ne sont plus limités par la distance ou le nombre de connexions tant qu’ils bénéficient d’une couverture cellulaire pour communiquer.

SOURCE: EuropaWire

Sena Technologies gab heute die Einführung der RideConnected App bekannt

IRVINE, Kalifornien., 11-Jan-2017 — /EPR TELECOM NEWS/ — Sena Technologies, Inc., der weltweite Innovationsführer im Bereich der Bluetooth-Technologie für den Motor-, Action- und Outdoor-Sportbereich, gab heute die Einführung der RideConnected App bekannt. Die neue RideConnected App verbindet Motorradfahrer in aller Welt über ihre Bluetooth-Headsets von Sena. Benutzer können über die RideConnected App und jedes Bluetooth-Headset von Sena Verbindungen zu mehr Fahrern als je zuvor herstellen.

Die RideConnected App für die Kommunikation unter Motorradfahrern ist für iOS- und Android-Smartphones kostenlos bei iTunes und Google Play erhältlich. Der Kommunikation sind damit keine Grenzen mehr gesetzt. Motorradfahrer können sich mit technisch unendlich vielen Fahrern an jedem beliebigen Ort der Welt verbinden, solange die Gesprächspartner mit dem LTE (4G)-Netz ihres Mobilfunkanbieters verbunden sind. Die RideConnected App ist mit allen Bluetooth-Headsets von Sena kompatibel und gibt Ihnen mehr Freiheit als je zuvor. Solange Sie mit einem WLAN oder Mobilfunknetz verbunden sind, können Sie über beliebige Entfernungen und mit beliebig viel Fahrern kommunizieren.

Richten Sie Ihr persönliches Profil ein und schon navigieren Sie mühelos durch die Funktionen der RideConnected App. Sie können im Handumdrehen unterschiedliche Teams erstellen und per SMS, GPS oder durch die Übermittlung Ihres individuell vierstelligen Codes Freunde einladen und ihre eigenen Profile in der App erstellen. Benutzer können die RideConnected App auch über die vertrauten Sprachansagen ihrer Sena Bluetooth 4.1-Headsets bedienen.

Die App ist der erste vieler zusätzlicher Vorteile und App´s speziell für Nutzer von Sena. Sena arbeitet stets an der Entwicklung neuer Vorteile für die Motorradfahrer-Community und optimiert Kommunikation und Konnektivität. Mit der RideConnected App für Motorrad- und Radfahrer leistet Sena Abhilfe bei Kommunikationslücken auf allen Fahrten. Fahrer sind nicht länger an bestimmte Entfernungen oder Anzahlen von Verbindungen (Gruppengröße) gebunden. Solange Sie im Mobilfunknetz sind sind Sie erreichbar!

Da ab Januar 2017 die Roaminggebühren in Europa wegfallen ist die RideConnected App grenzenlos nutzbar.

SOURCE: EuropaWire

Motorcycle riding app to connect multiple riders across the globe through Bluetooth headsets

IRVINE, Calif., 11-Jan-2017 — /EPR TELECOM NEWS/ — Sena Technologies, Inc., the global leader in Bluetooth innovation for the motorsports, action sports and outdoor sports lifestyles, has announced today the release of the RideConnected App. The RideConnected App for motorcycle riding will connect multiple riders across the globe through their Sena Bluetooth headsets. Riders may now connect with more riders than ever before through any Sena Bluetooth headset with the RideConnected App.

The RideConnected motorcycle communication App, created for both iOS and Android phones, will be available for free in the iTunes and Google Play Stores. Not only will riders no longer be limited by range, the amount intercom connections between riders are virtually limitless when within LTE range of their mobile carrier. Compatible with all Sena Bluetooth headsets, the RideConnected App offers more freedom than ever. As long as you are connected to WiFi, or a mobile network, you may now communicate over any distance, and with multiple riders.

Set up your own personal profile and navigate through the features of the RideConnected App with ease. Simply create different teams, and invite friends to create their own profile on the App through SMS message, GPS, or by providing them with your unique four-digit code. Users may also use the existing voice prompts of their Sena Bluetooth 4.1 headsets to operate the RideConnected App.

The App will be the first of many added benefits designed for Sena users. Sena is always looking for ways to benefit its loyal community of riders, and improve upon communication and connectivity. The RideConnected App for motorcycle and cycling communication is Sena’s solution to sticky communication situations while on the road.

SOURCE: EuropaWire

Rockstart’s 6th Web & Mobile Accelerator program now opened

rockstart_europawire_epr_telecom_news

Amsterdam, NL, 05-Dec-2016 — /EPR TELECOM NEWS/ — Rockstart, the world’s greatest startup machine, announces applications are open for the 6th Web & Mobile Accelerator program. The program begins on March 1, 2017 and lasts for 150 days. Rockstart supports entrepreneurs with a strong purpose by connecting them with the brightest minds in the industry, including experienced mentors, successful founders, and investors.

Program Director Rutger van Waveren remarks, “When considering founders for the Accelerator, we look for a great team with a well built product that focuses on a problem worth solving. In particular, this year we’re looking for startups who are working to solve big problems under the banner of technology that lets us live meaningful lives: sharing economy, new financial services, productivity tools, making education better, and tools that make software development more efficient and accessible. We’re also interested in ideas to enable the company of the future such as tools that make companies more effective and efficient, creating better logistics systems, 3D printing and computer security. Teams should be able to make use of the latest technologies such as AI, blockchain technology and sensors.”

WEB & MOBILE ALUMNI
Rockstart Web & Mobile startups like 3D Hubs, Peerby, Wercker, Deskbookers and many more have created successful businesses across a variety of B2C and B2B categories. 2016 graduates include Otly!, a bank for kids and their parents and winner of the UberPitch award, which led to funding by Uber. TIQ, a time-tracking solution for the enterprise, won the Exact Software Emerging App of the Year award and was mentioned by the Financieele Dagblad and Lawyer magazine as one of the best startups in the area of legal tech. Surance helps people get more out of their savings by making professional asset management easy and accessible for everybody. Two leading financial institutions have chosen Surance as their exclusive provider for robo-advice technology. To learn more about all the alumni of the Web & Mobile program, please check our website.

HOW TO APPLY
Rockstart’s 2017 Web & Mobile Accelerator will be accepting applications until January 15, 2017 and the program begins March 1, 2017 in the center of Amsterdam. For more information, please take a look at our stats.

Ready to go? Apply now!

SOURCE: EuropaWire

Inovar to present Vertical Convergence and SME Business Manager at the 6th annual Zain Technology Conference

inovar_logo

“Moving Forward” in strategy execution is primary focus of this year’s Zain Technology Conference.

Amman, 5-Dec-2016 — /EPR TELECOM NEWS/ — Inovar, a premier provider of differentiated and modular mobile solutions, will be discussing Vertical Convergence and showcasing SME Business Manager, one of the latest additions to the industry leader’s portfolio of innovative mobile solutions, as well as the company’s entire portfolio of mobile solutions. Inovar’s strategy for the past 20 years has been to provide dynamic, feature-rich mobile solutions that are easy to implement and easy to use, helping mobile operators capitalize on existing network revenue streams while moving forward into the new digital space seamlessly by converging new and existing technologies, enhancing user experiences, and increasing customer loyalty.

“Inovar is excited to return as a participant and reconnect and meet with Zain Opcos and potential partners at this year’s Zain Technology Conference” Arshad Syed, CEO of Inovar, stated. “Our mission has always been to help our customers and partners thrive by providing customized solutions designed to help mobile operators grow new and existing revenue through seamless convergence.”

Zain Group CEO, Scott Gegenheimer said, “We operate in a highly competitive industry, where the margin between success and failure is very thin. We are required to push ourselves constantly, and together with trusted partners we devise new operating models to deliver the best quality service to customers. This is why events such as ZTC are so important in aligning Zain’s ambitions to become a digital lifestyle provider of choice with our technology partners’ roadmaps and expectations.”

With Inovar solutions, mobile operators have the ability to enhance user experiences and add value with ease through personalized service combinations and robust mobile apps to offer customers with a truly digital experience and rich data analytics across multiple market segments.

Inovar, founded in 1996, and based in Dallas, Texas, is a leading provider of mobile solutions for mobile network operators worldwide. For more information about SME Business Manager or about Inovar’s entire suite of proven and valuable solutions, visit www.inovar.com, email marketing@inovar.com, or call +1.972.664.0711.

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WorldSIM launches a new international SIM card that ends roaming charges for travellers worldwide

LONDON, March 24, 2016 — /EPR TELECOM NEWS/ — Finally the extortionate roaming charges travellers face when they go abroad has become a thing of the past. Roaming experts, WorldSIM have launched a new smart international SIM card that allows international travellers to pay the same rates as locals when they travel overseas. Importantly, users can also roam on their existing number with the use of WorldSIM’s virtual phone number service.

worldsim

In Canada and Mexico, a call back to the US is just 22 cents and it’s free to receive calls. What’s really impressive is that WorldSIM offers international travellers going further afield very low rates as well. In Europe data rates start from 15 cents per MB and so do calls. Incoming calls are free in 95 of the most popular international destinations. The service remains a prepaid service and no subscriptions are required. Just recharge when you need more credit.

The new WorldSIM international sim card also offers roaming in more destinations than most operators worldwide. With their new release sim card, 25 new roaming destinations have been added bringing the total to 195 roaming countries. This means travellers can now stay connected for less in more exotic locations like Belize and the Bolivia.

international sim card

Very soon, WorldSIM will also be launching global bundles, in many destinations travellers will be able to get 1GB of data and unlimited calls for just $30.

This new travel SIM card offers billing in multiple currencies and the technology has been improved to allow the sim to connect automatically to the operators with the best rates and coverage. The roaming SIM works in any unlocked handset and comes triple punched so it fits into all cell phones and tablets.

Arif Reza, CEO at WorldSIM commented “The technology inside our new SIM card is more advanced than ever giving users a simple solution that makes a big difference. With our new line of smart watch phones and WiFi devices you don’t even need to switch SIM cards when you travel.”

With the vacation season approaching thousands of travellers will be hit with unexpected roaming bills and they aren’t the only ones that suffer. Small businesses pay on average $252 per device for bill shock, while larger companies pay up to $395 per device*.

Find out more about WorldSIM at www.worldsim.com
*According to a survey by Wondera.

Contact-Details:
Andrea Crome
WorldSIM
2 Spring Villa Road
London
www.worldsim.com

Via EPR Network
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1st Patented Mobile Vampire Proof Charger Starts Kickstarter Campaign During SXSW!

Currently one of the Top 4 Most Popular projects on Kickstarter in the Technology category and almost 50% funded in Just 2 Days!

An Austin start-up company, Vampire Labs, has solved Vampire Energy Loss in the most ubiquitous of products – mobile devices. The Vampire Proof™ Mobile Charger is a breakthrough in smart charging as current mobile chargers (phone, tablet, etc.) continue to suck energy off the grid when they are left plugged in and disconnected from your mobile device – this is known as Vampire Energy Loss. Just think about the energy waste impact for the billions of chargers that are plugged in all over the world; this energy waste affects all of us – extremely bad for the environment causing extra CO2 production. So, to sum it up: Vampire Energy Loss Sucks!

With the Kickstarter campaign, Vampire Labs is unveiling a simple and sleek, 2-USB port Vampire Proof smart charger that will stop wasted energy. This campaign will enable Vampire Labs to manufacture Vampire Proof chargers on a larger scale. In turn, your pledge will empower you to stop Vampire Energy Loss with the Vampire Proof charger – saving money and decreasing our footprint. Saving global energy that is otherwise wasted is just smart.

Vampire Labs is offering a great pre-order Kickstarter prices starting at $25.00. The link to the Kickstarter page is: http://kck.st/1hT43a3

For more information:
Jaclyn Olivas
Jaclyn@vampirelabs.com

Via EPR Network
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3CX Delivers an Easy and Affordable On Premise Mobile Device Management Solution

3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System and mobile device management solution 3CX Mobile Device Manager, today announces the launch of the On Premise edition of 3CX Mobile Device Manager for Windows Server – an easy to deploy and inexpensive on premise mobile device management solution that allows businesses to retain full control of their mobile devices and location tracking data in a private cloud or on premise without the administration complexity.

“The demand for an easy to deploy and affordable on premise mobile device management solution is clear, yet has seemed to be surprisingly lacking in the market till now. The 3CX Mobile Device Manager On Premise edition provides businesses with an inexpensive and easy to manage solution”, said Nick Galea, 3CX CEO. “3CX Mobile Device Manager allows businesses to fully retain control of their data without the complexity and headache that other mobile device management solutions pose.”

Easy to Deploy and Manage

3CX Mobile Device Manager allows companies to leverage their Windows Server knowledge and infrastructure and thus deploy a mobile device management solution without the additional administration overhead.

Other mobile device management solutions are either optimised for hosted and thus difficult to install, require Linux knowledge or are prohibitively expensive.

Finally, an Affordable On Premise Mobile Device Management Solution

Many MDM vendors only offer cloud solutions, which drastically hinders businesses looking to retain control of their mobile data. On premise MDM solutions can be very expensive to purchase and difficult to deploy and manage. 3CX Mobile Device Manager differentiates itself from the competition as its On Premise edition is affordable and easier to deploy and manage, unlike some other cumbersome MDM solutions. Businesses are reducing their expenses and are therefore reluctant to pay the enterprise-level pricing and support the competition demands.

Meet Your Legal, Reporting and Internal Policy Requirements

Companies that need to retain full control of their data for internal policy reasons or are legally obliged to provide reports to HIPAA or SEC have faced a very limited choice of mobile device management solutions. Businesses who face these requirements have been forced to shelve their mobile device management plan or reluctantly move to a difficult to manage and expensive MDM solution. The 3CX Mobile Device Management On Premise edition addresses this market.

Private Cloud, On Premise or Hosted: Your Choice

Experience all the features of the On Premise edition of 3CX Mobile Device Manager for free for up to five devices. Downloading this edition is easy and only takes a few minutes. Read the step by step guide on how to get started, the installation and configuration manual and user manual.

Check out the Hosted edition of 3CX Mobile Device Manager by signing up for a FREE 5 device account! The 3CX MDM pricing can be seen here. Visit the 3CX Mobile Device Manager website at www.MobileDeviceManager.com and find us on Facebook.

Via EPR Network
More Telecom press releases

North American UC and IP integrators drive customer care improvement with SJS Solutions digital signage and wallboard technology

With the clear goal of protecting their customers against the negative effects of poor customer care, ShoreTel Unified Communications and IP integrators have been calling on SJS Solutions to provide wallboards and digital signage solutions that drive improvements in agent behaviour, customer care and profitability.

Digital signage and contact center wallboard experts’ SJS Solutions continue to attract customers and resellers throughout North America. SJS are the sole developers of Optymyse4™, an enterprise wallboard product that offers unparalleled levels of screen design flexibility and Optymyse Instant™ an entry level wallboard product designed for smaller call and contact centers.

In the last 3 months the SJS reseller network has been strengthen with the inclusion of IP integrators: Xtelesis in California, Converged Technology Professionals who cover Wisconsin and Illinois, Optinet Systems of Canada and IPC Technologies, based in Virginia. All of these companies have been helping their ShoreTel customers improve customer care and agent communication through the installation of SJS Solutions, contact center wallboard technology.

“When talking through our needs with SJS, it was soon clear that their Optymyse digital display solution was purposely designed for automatic graphic scaling to any size digital display screen and also interoperable with ShoreTel Enterprise Contact Center, thus perfectly suited to our customer’s requirements. SJS saved Optinet unnecessary development time and money. Needless to say we’ve added SJS Solutions to our contact centre peripheral product portfolio.”Suzanne Sherrod, President of Optinet Systems

The influx of interest from North America grew from the attendance by SJS at ShoreTel’s Technology Partner Conference in Orlando 2012, where SJS were able to show resellers and customers exactly how their wallboard solutions were special.

With installations in the UK, Europe, North America, Asia and Australia SJS already have a global presence and anticipate further worldwide growth as their reseller program moves into the second half of the year.

CEO Stephen Pace, who is heading up the global expansion said;
“With the introduction of our latest wallboard solution Optymyse4™, we are able to offer companies unparalleled screen design flexibility so they can create dynamic displays that incorporate multi-media and keep agents engaged. Easy to read, animated, multi-media wallboards are a proven, cost effective way to drive improvements in agent behaviour, and customer care and, ultimately improve the bottom line.”

“After more than 15 years in customer care I am pleased to say that how companies treat their customer is finally getting the attention it deserves. More and more companies are leveraging, how they treat their customers, as part of their brand, and that’s good news for the consumer. It does mean though that the companies making these promises must give their agents the best tools and the right environment so they deliver on these promises.”

The Technology

SJS continue to improve their digital signage and wallboard technology and are constantly looking for ways to deliver more for less.

Right now SJS are able to offer a raft of features using very small compact hardware. Their most complex and feature rich solution Optymyse4™ is able to deliver live news, multi-media, animation and endless branding possibilities via a tiny PC that weighs less than 2.2Lbs (1kg).

To see Optymyse4™ in action visit the SJS Solutions YouTube Page and website SJS Solutions.

Via EPR Network
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MDM of Steel – Reclaim Control of Corporate Email on Android!

3CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, announces the launch of 3CX Mobile Device Manager version 6.3 which provides unparalleled Android manageability by allowing administrators to remotely configure corporate email, and retain control of the sensitive stored attachments and emails. 3CX DroidDesktop has also been integrated, providing administrators the ability to remote control Android smartphones and tablets.

“Up until now, Android has lacked the management features to control and secure email. Hampered by Android’s inability to manage corporate email, that mantle has traditionally fallen to Blackberry. With 3CX Mobile Device Manager 6.3, businesses can have peace of mind as they can securely and efficiently deploy corporate email as well as delete emails and attachments from Android devices at any point”, said Nick Galea, 3CX CEO.

Secure & Manage Corporate Email and Attachments

3CX Mobile Device Manager incorporates the most popular commercial Android email client – AquaMail, allowing administrators to remotely configure corporate email and retain control of stored attachments and mail.The stock Android email app is very limited, whereas AquaMail provides administrators with full control over corporate email, without affecting the user’s personal emails. Companies can now delete all corporate emails as well as the attachments that are stored on the device when an employee leaves the company. 3CX Mobile Device Manager provides Enterprise-style features for SMBs at a fraction of the cost and administration effort!

Remote Control of Android Phones

3CX Mobile Device Manager has integrated the popular 3CX DroidDesktop Android app, which gives the user remote file management access, allowing them to download and upload files from their mobile device to their computer and vice versa. Stored files on the device can be previewed and the user can use the Delete, Create, Copy and Paste actions for files and folders. This is an excellent feature when administrators need to manage the user’s storage space on their devices as they can easily move or delete unnecessary files quickly without interrupting the user.Remote shell access allows the administrator to use commands to access the Android’s inner workings and is especially useful for developers as it allows them to fix devices remotely. Administrators can also view the device system logs keeping a close eye on what actions the device and applications are running, which is very useful for debugging or tracing the source of problems.

Try 3CX Mobile Device Manager for Free with a 5 Device Account

Experience all the features of 3CX Mobile Device Manager by signing up for a FREE 5 device account! Signing up is easy and only takes a few minutes. Read the step by step guide on how to get started and the 3CX Mobile Device Manager user manual. The 3CX MDM pricing can be seen here. Visit the 3CX Mobile Device Management website at www.MobileDeviceManager.com and find us on Facebook.

Review the social media version of this press release which includes press contact details, core facts, additional images and content.

About 3CX (www.3cx.com)
3CX is the developer of the 3CX Phone System, an open standard unified communications platform for Windows that works with standard SIP phones and replaces any proprietary PBX. The 3CX Phone System is more manageable than standard PBX systems and delivers substantial cost savings while increasing productivity. Some of the world’s leading companies and organizations use the 3CX Phone System, including Boeing, the Caterham F1 Team, Intercontinental Hotels & Resorts, Harley Davidson, and MIT.

3CX was named a CRN Emerging Vendor in 2011 and 2012 and has been awarded CRN’s 5-Star Partner Program rating in 2013. 3CX has also been awarded Windows Server Certification and won the Windowsnetworking.com Gold Award, the Windows IT Pro 2008 Editor’s Best Award and a Best Buy Award from Computer Shopper. 3CX has offices in Australia, Cyprus, Germany, Hong Kong, Malta, South Africa, the UK and the U.S. Visit us at: http://www.3cx.com, and on Facebook at: http://www.facebook.com/3CXPhoneSystem.

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Conference Call Provider Releases New YouTube to Showcase their No VoIP Service

The ability to conference call is integral to many businesses, regardless of their size. Buzz Conferencing provides services for a variety of organisations, from small one person businesses to SMEs, charities, Government Departments, major corporations and churches. Although the company is based within the United Kingdom, Buzz Conferencing caters for clients throughout the world.

Buzz Conferencing’s global customer base is why they have launched their brand new promotional video on the world’s second biggest search engine – YouTube.com. “We are so excited to show everyone our new video” says Pete Bennet, CEO of Buzz Conferencing, “It was important to us that the video clearly explained what it is we do and what makes us unique to the many other audio conferencing providers out there. I think the final video showcases this really well.”

Their finished video is a stylish animation that explains to the viewer the benefits of audio conferencing, the downsides associated with some conference services, and how Buzz Conferencing avoids these pitfalls to make their high quality conference call service the most reliable. The key to their reliable service is that they don’t use the cheap VoIP lines that many other service providers do.

VoIP stands for Voice Over IP and works in a similar way to Skype. VoIP is where a voice is turned into data that is then sent across the globe via a public network on the Internet. “VoIP can be extremely unreliable – especially during busy periods when the world and her dog are trying to access the public network. VoIP causes a lot of frustration for businesses who are trying to communicate, so our calls are done differently.” Explains Pete.

Buzz Conferencing uses high quality telco-grade phone lines for all of their audio conferencing. They use the same equipment and telephone lines as the major telephone companies, which means that they can guarantee high line quality and industrial-strength reliability all year round, even at the busiest times. “The service we provide is fully supported and 100% professional – so much so that we’re trusted by Government Departments and large corporations.” says Pete.

As Buzz Conferencing’s YouTube video says, “Our high quality doesn’t mean high price”, as 95% of their current customers switched to their service to save money. “We offer a full free trial so that anyone can see for themselves how easy, reliable and professional our conference call service is.” says Pete.

Buzz Conferencing provides a wealth of features to support and enhance their audio conferencing service. They provide free secure recordings of conference calls, free powerful in-conference controls, free international access, free bespoke configuration and unlimited personal support. “Many of our customers come to us for our old fashioned approach to customer support.” explains Pete. “All of our support lines are based within the UK, so we won’t forward our customers calls halfway around the world before they can talk to the person they need. We offer free and unlimited telephone support 24 hours a day, seven days a week.”

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nGen VidCom LLC Announces High Speed Video Service to Nigeria through a Strategic Alliance

nGen VidCom LLC, a global leader in converged video and collaborations services, today announced a new, strategic alliance with Vision Telecommunications Technologies Nigeria, a leading telecommunications hardware and services company, to bring a high speed video collaboration gateway from Nigeria to North America.

Under the terms of this multi-year alliance, Vision Telecommunications Technologies will offer its customers GlobalMeetLive (GML), a cloud-based video collaboration solution to its new and existing customers and channel partners.

“All businesses rely upon web based collaboration to conduct business in this rapidly changing economy. “nGen’s GML solution combines collaboration, true video conferencing and large scale streaming all within a single service” said Tom Clark, CEO of nGen VidCom LLC. “Our alliance with Vision Telecommunications Technologies Nigeria will allow both firms to provide full converged video collaboration communications with no latency or loss of quality between the continents”.

GlobalMeetLive is nGen’s cloud-based converged cloud based collaboration solution that replaces existing collaboration services by combining HD Video Conferencing, web Collaboration and interactive streaming in one solution. Of strategic significance is GML’s “firewall traversal” technology that allows video communications to traverse the enterprise firewall without compromising security or adversely affecting network resources (bandwidth). GML users are able to conduct face-to-face meetings on all communications devices, desk & laptops, tablets and smart phones.

“This alliance will enable a clear connection between world financial centers in Africa, North America, Europe and Asia,” said Adesola Dada, CEO and Founder of Vision Telecommunications Technology Nigeria, LLC. “At this time our firms are pioneering advanced, cloud based video services between the two continents”.

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SES selected by TRT Turk to reach audiences in sub-Saharan Africa

SES (NYSE Euronext Paris and Luxembourg Stock Exchange: SESG) has announced it has been selected by Turkish public broadcaster, Türkiye Radyo ve Televizyon Kurumu (TRT), to reach audiences in sub-Saharan Africa.

TRT will use capacity on SES-5 located at 5 degrees east to broadcast its free-to-air digital channel TRT Turk and its radio channel Turkiyenin Sesi Radyosu (TRS) to the region using the satellite’s unique Ka-band uplink capabilities, allowing for flexible operations between Europe and Africa.

With a line-up of almost 500 TV channels and access to nearly 25 million homes across Europe and Africa, SES’ 5 degrees East orbital position provides growth opportunities for broadcasters and offers a wider choice of TV programmes for viewers. SES-5 was launched in July 2012 and complements SES’ successful ASTRA 4A satellite at this orbital position providing additional and extended coverage over South Africa, North Africa, Europe and the Atlantic Ocean.

Norbert Hölzle, Senior Vice President Commercial Europe of SES, said: “We are happy to extend our partnership with TRT Turk and look forward to broadcasting the Turkish channel to new audiences in sub-Saharan Africa where demand for digital TV content is constantly growing. Satellite is the most ideal form of infrastructure to broadcast TV content to a wide audience across large geographical regions.”

Ibrahim Sahin, General Manager of TRT, said: “We rely on SES’ expertise and global satellite fleet to reach important audiences and markets outside of Turkey. We already rely on SES’ prime orbital position 19.2 degrees East to reach our audiences in Western Europe. The use of SES-5 will give us immediate access to sub-Saharan Africa and provide our target audience with premium news, culture and entertainment programs made in Turkey.”

TRT Turk and TSR can be received via 5 degrees East at 12034 H DVB-S 27500 FEC 3/4.

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SES to provide satellite broadband services for parliamentary elections in Burkina Faso

SES (Euronext Paris and Luxembourg Stock Exchange: SESG) has announced its 100% owned affiliate SES Broadband Services will provide satellite broadband services for the parliamentary elections in Burkina Faso.

As part of the agreement with the Independent National Elections Committee (CENI) in Burkina Faso, SES Satellite Broadband Services and its partners Newtec, Access Sat and Unicom will provide satellite equipment and bandwidth to enable connectivity between the 45 electoral district offices, which serve as the hubs for 14,698 polling stations across the country, and the central election office in the capital, Ouagadougou. The system will be used for video conferencing, surveillance, Internet access and fast and secure communication of ballots.

SES Broadband Services will use satellite capacity on an SES satellite located at 5 degrees east and hardware and hub-infrastructure provided by Newtec. Installations of the VSAT terminals are carried out by Access Sat and the video and the LAN network equipment is supplied by Unicom.

“Satellite technology ensures connectivity for the remote sites in Burkina Faso and has the advantage of quick deployment and immediate coverage and availability. The deployed infrastructure can also be available after the electoral process to provide Internet access to schools, public offices and remote villages,” said Patrick Biewer, Managing Director, SES Broadband Services.

“The selected SES technology will facilitate a transparent electoral process, providing rapid and highly reliable data transfers. A series of innovations will also be introduced, including the use of biometrics for the voter registration. The selected satellite VSAT platform gives the advantage of quick deployment for fast transmission of electoral data from remote locations,” said Mr Barthelemy Kéré, President of the CENI.

Advantages of satellite technology include rapid, secure data collection, aggregation, transfer and verification; a stable, sustainable communication system between all the sites resulting in the improved security of the electoral process, plus the legacy of a top-tier communication system which can be re-used or redeployed.

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SES and Astrium Services extend VSAT coverage and service for global maritime customers

SES (NYSE Euronext Paris and Luxembourg Stock Exchange: SESG) and Astrium Services have announced they have signed capacity deals to deliver connectivity to vessels around Latin America as well as in the North Sea, Mediterranean Sea, Red Sea and Gulf of Aden.

Astrium Services will renew capacity on the SES-4 satellite to provide its customers with managed services for maritime business communications, tracking equipment and engine performance as well as ensuring crew at sea to stay connected. Located at 338 degrees East, SES-4 is among several SES satellites providing capacity to Astrium Services enabling the company to customise services to satisfy specific needs of the maritime industry.

“The comprehensive coverage of the new SES-4 satellite extending from the Arabian Sea to the South Pacific Ocean is ideal for our customers in this region. Combined with SES’ satellite expertise and our dedicated sales and service team, this coverage is key in developing reliable VSAT services for our global customers in these strategic maritime routes,” said Tore Morten Olsen, Head of Maritime within the Business Communications division of Astrium Services.

Under the new agreement, Astrium Services is able to meet several specific communication needs, including reliable VSAT coverage for oil and gas activities offshore of Brazil and East Africa.

Additionally, the wider footprint of SES-4 extends coverage over the Gulf of Aden to support vital connectivity to customers in piracy risk zones for instance off the coast of Somalia. The coverage also support fisheries, transportation and recreational maritime customers in Europe.

“On-the-move global communications needs of the maritime industry have to be met constantly even when vessels and crews are at remote regions of the world. The series of new contracts with Astrium Services reinforces our long-standing partnership and is a testament to our leading position in delivering mobility satellite services,” said Norbert Hölzle, Senior Vice President of Europe, Commercial for SES.

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SES contracts Boeing to manufacture SES-9 satellite for Asia

SES S.A. (Euronext Paris and Luxembourg Stock Exchange: SESG) and Boeing has announced it has selected Boeing to build a new communication satellite, SES-9, to serve the fast growing markets in Asia.

The new satellite – ordered through SES’ affiliate company SES Satellite Leasing Ltd – will expand SES’ capabilities to provide direct-to-home broadcasting and other communications services in Northeast Asia, South Asia and Indonesia, as well as maritime communications for vessels in the Indian Ocean.

The spacecraft will be positioned at the orbital slot of 108.2 degrees East and provide incremental as well as replacement capacity to this well established SES slot over Asia, where it will be collocated with the existing SES-7 and NSS-11 satellites.

SES-9 will be built in Boeing’s El Segundo Satellite Development Center based on the Boeing 702HP platform. The satellite is designed to operate for 15 years in geosynchronous orbit with a 12.7-kilowatt payload and 57 high-power Ku-band transponders (equivalent to 81 x 36 MHz transponders). The spacecraft will carry a xenon ion propulsion system (XIPS) for all on-orbit maneuvering and a chemical bi-propellant system for initial orbit raising.

Boeing has a 25-year relationship with SES. SES-9 is the 11th spacecraft that SES has ordered from Boeing and the contract includes an option for an additional satellite. Financial details are not being disclosed.

States Romain Bausch, President and CEO of SES said: “We look forward to work again with Boeing on an important addition to our global fleet: SES-9 will greatly expand our transmission capacity over Asia, while adding increased flexibility and redundancy to a strategic orbital slot. SES is convinced that Boeing’s 702HP will prove to be mission-critical in order to provide state-of-the-art, high-power satellite capacity to the thriving markets of Asia.”

“We are pleased to be selected by SES to build a highly flexible 702HP satellite, which has a uniquely configured XIPS propulsion system and chemical bi-propellant system, reducing the spacecraft’s launch weight while allowing for maximum payload capacity,” said Craig Cooning, Chief Executive Officer of Boeing Satellite Systems International and Vice President and General Manager of Boeing Space & Intelligence Systems. “Boeing has continuously evolved the 702 design since it was introduced over 15 years ago, allowing us to provide SES a satellite that will be consistent with its business requirements.”

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