EPR Telecom News

Teleperformance Wins ‘BPO Employer of The year’ Award

Teleperformance, the world’s leading provider of outsourced customer experience management, is pleased to announce that it was awarded the “BPO Employer of the Year” during the Fifth Annual International ICT Awards – Philippines 2011. The award was accepted by David Rizzo, Teleperformance’s President of the Asia Pacific region at an event ...

Personalized Communications Winner of the 2009 ATSI Award of Excellence

Personalized Communications (www.per-com.com) has been awarded the prestigious Silver Plus Award by the Association of TeleServices International, which is the largest trade association in the call center industry. Personalized Communications Inc. is the premier provider of call center and telephone answering services in the country. The ATSI Award of Excellence was ...

Award Winning Call Center Services By Personalized Communications, Inc

Personalized Communications, Inc The Association of TeleServices International (ATSI) is a national trade association that was founded in 1942. They represent live answering services and honor those businesses with awards that provide outstanding telephone answering service. The exclusive Awards of Excellence are determined by the quality and level of service for ...

The Implementation Of A Multimedia Contact Centre Solution From NEC Philips Unified Solutions Helped Virgin Games Deliver 5 Minute Customer Response Time

Virgin Games, Virgin's on-line gaming and casino offering announces an average email response time of less than five minutes to customers, following the implementation of a multimedia contact centre solution f r o m NEC Philips Unified Solutions. The company went live with the new solution, which utilises the latest IP and ...

Welcome to EPR Telecom News

EPR Telecom News is a new blog, part of EPR Network, that is going to be focused on and will be covering the telecom news and stories from press releases published on EPR Network. EPR Network (EPR stands for express press release) is one of the nation’s largest press release distribution networks on Web. ...

Results Are In: Revel Systems’ David and Goliath Story Continues

On January 31, 2012 Revel Systems was officially announced as the winner of the Business iPad App of the Year Award. This weekend at Macworld | iWorld, it was clear early on that the Best Business iPad App awards came down to two remarkable companies: Square, led by Jack Dorsey, ...

Pay As You Go Mobile Deals On The Increase

Pay as you go mobile phone deals are becoming increasingly popular as customers aim to save money by leaving their contracted services, according to a popular money-saving website. According to freebielist.com, a website dedicated to reviewing free stuff online, orders of SIM cards - ready to be placed inside unlocked mobile handsets ...

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