Senior managers from a leading telecoms provider will pledge to invest in the skills of its 850-strong workforce during National Apprenticeship Week.

Every member of Daisy’s Leadership team will vow their commitment to learning and development of their staff by each providing an imprint of their right hand.

This will be displayed at the company’s head office in Lancashire as a symbol of the company’s shared vision and commitment to its staff.

Daisy, one of the fastest growing technology companies in the UK providing business broadband, phonelines and mobile business broadband, currently has a dozen apprentices all working towards customer service and business administration NVQs.

One particular Daisy success story is Ryan Lowe, a customer retentions advisor, who at 19-years-old was promoted to team leader to cover maternity leave.

Ryan, who carried out a Level 3 NVQ in Business Administration, said “I had to grow up fast in order to lead a team successfully and it has really made me think about working towards a managerial role in the future.”

Hazel Warhurst, Group Head of HR at Daisy said: “It is vital to invest in staff if you want them to grow within the business. Providing training and development helps them learn that you value their role within the business and that they are key in the business’s future plans.

“Daisy has a very low staff churn rate because we take time to nurture their needs and ensure they have room for growth.

“Recently we went from a 280 to an 850 staff company and are looking to recruit even more. Making sure all those 850 employees are happy in their roles is no easy task, but with a shared commitment from the senior team, we are confident we can make it happen.

Via EPR Network
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