June 12th 2009
Categories: Call Centers, Customer Management, Infrastructure, Installation & Maintenance, Internet, Telecom, Telecom Equipment
No Comments
Categories: Call Centers, Customer Management, Infrastructure, Installation & Maintenance, Internet, Telecom, Telecom Equipment
No Comments
The Implementation Of A Multimedia Contact Centre Solution From NEC Philips Unified Solutions Helped Virgin Games Deliver 5 Minute Customer Response Time
Virgin Games, Virgin's on-line gaming and casino offering announces an average email response time of less than five minutes to customers, following the implementation of a multimedia contact centre solution f r o m NEC Philips Unified Solutions.
The company went live with the new solution, which utilises the latest IP and ...
